Program Supervisor-LCW

Chimes; Eriswell; On-site; GBP 31,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

403(b) Employer Match

Employee Recognition

Referral Bonus

Tickets at Work Discounts

Verizon Discounts

Job summary

Chimes is seeking a supervisory staff member to lead a team providing support to individuals with intellectual and behavioral challenges. The role includes coaching, performance feedback, and ensuring program compliance across shifts.

The position requires an Associate degree (Bachelor’s preferred) and at least two years of supervisory experience, plus a valid driver’s license. A car is often required to support program operations and attendance schedules.

Qualifications

• Two years of supervisory experience.
• Experience working with persons with intellectual disabilities is a plus.
• Must be able to work a flexible schedule.
• Must have a car and an acceptable driving record as determined by criteria established by the agency’s insurance carrier and policy.

Responsibilities

• Verifies staff attendance and ensures active staff support for all persons served.
• Ensures adequate staffing and arranges temporary/alternate staffing as needed.
• Assesses need for adaptive equipment and makes referrals to the appropriate manager.
• Ensures materials are in place at shift start and throughout program time.
• Documents incidents as needed and uses crisis intervention in emergencies.
• Develops staff through orientation, training, and ongoing learning.
• Works with the Assistant Director to reduce turnover.
• Conducts visits/inspections to ensure contractual specifications are met.
• Ensures compliance with applicable regulations and serves as a positive role model.

Skills

Supervisory experience

Crisis intervention

Education

Associate degree

Bachelor’s degree (preferred)

Job description

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

PRIMARY JOB FUNCTION(S):

Provides supervision, training, coaching, discipline, and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the Assistant Director, when appropriate.

• Verifies the staff attendance and ensures the staff is providing active support for all people assigned.
• Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
• Assesses the need for adaptive equipment to enhance people’s productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
• Confirms that adequate materials are in place at the start of each shift and throughout the program time
• Documents incidents as needed
• Uses crisis intervention skills in emergencies when needed
• Responsible for staff development, including program orientation, completion of training, and ongoing learning of direct support staff.
• Works with the Assistant Director and implements strategies to reduce turnover
• Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
• Familiar with all DOL regulations as relating to persons served and ensures they are all being met
• Serves as a positive role model for other employees in the program

REQUIREMENTS:

EDUCATION:

An Associate Degree is required; a Bachelor’s degree in a related area is preferred.

EXPERIENCE:

• Two years of supervisory experience.
• Experience working with persons with intellectual disabilities is a plus.
• Must be able to work a flexible schedule.
• Must have a car and an acceptable driving record as determined by criteria established by the agency’s insurance carrier and policy.

NOTE:

At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience.

What’s in it for you?

Total Rewards

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• Discounts on Verizon mobile service
• And More!

#CMD410

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.