Professional Services Consultant (Fraud Solutions)

Sift; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Professional Services Consultant to enhance fraud detection and prevention solutions. This role involves leading projects, customizing implementations, and collaborating with various teams to ensure client success. The ideal candidate will have a strong background in SaaS consulting and a passion for tackling online fraud. Join a dynamic team that fosters creativity and innovation, and be a part of a mission to secure digital trust for businesses worldwide. If you are driven by results and possess exceptional communication skills, this opportunity is perfect for you.

Benefits

Lifestyle Wallet: 77 GBP/month

Learning & Development Wallet: 1,000 GBP/year

Pension plan with 3% employer match

Qualifications

• 5+ years in professional services or consulting roles.
• Experience with fraud detection and prevention tools.
• Strong project management and communication skills.

Responsibilities

• Lead implementation of fraud solutions and ensure client satisfaction.
• Monitor project progress and mitigate risks effectively.
• Collaborate with teams to deliver optimal solutions.

Skills

Project Management

Fraud Detection

Communication Skills

Technical Proficiency

Problem-Solving

Education

Bachelor's degree in Business

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

Machine Learning

Data Analytics

REST APIs

CRM Systems

Job description

Professional Services Consultant (Fraud Solutions)

Join to apply for the Professional Services Consultant (Fraud Solutions) role at Sift

Professional Services Consultant (Fraud Solutions)

1 month ago Be among the first 25 applicants

Join to apply for the Professional Services Consultant (Fraud Solutions) role at Sift

About the Team:

At Sift, our mission is to help businesses thrive and trust their customers through our innovative fraud detection and prevention solutions. We are a committed team of professionals driving the fight against online fraud and abuse, fostering a safer digital world. Our collaborative and inclusive workplace is a hub for creativity and innovation.

About the Team:

At Sift, our mission is to help businesses thrive and trust their customers through our innovative fraud detection and prevention solutions. We are a committed team of professionals driving the fight against online fraud and abuse, fostering a safer digital world. Our collaborative and inclusive workplace is a hub for creativity and innovation.

Job Description:

We are seeking a dynamic and outcome-driven Professional Services Consultant specializing in fraud detection and prevention to join our team at Sift. The ideal candidate will possess a blend of technical acumen, strategic thinking, and exceptional communication skills to deliver comprehensive, client-focused fraud solutions. As a Professional Services Consultant, you will play a pivotal role in ensuring the successful implementation and optimization of our fraud solutions, driving client satisfaction and business success.

Key Responsibilities:

• Project Management:
• Monitor project progress, mitigate risks, and ensure on-time delivery within scope and budget.
• Collaborate with internal teams and stakeholders to ensure alignment and support throughout the project lifecycle.
• Solution Implementation:
• Lead the planning, coordination, and execution of fraud solution implementation projects.
• Customize Sift's fraud prevention solutions to meet specific customer requirements and ensure seamless integration with their existing systems to drive desired business outcomes.
• Develop and deliver comprehensive training programs and documentation on fraud detection and prevention for end-users.
• Present tailored fraud prevention strategies and solutions to key stakeholders.
• Technical Expertise:
• Stay current with industry trends, technology advancements, and best practices in fraud detection and prevention to provide thought leadership and strategic guidance.
• Work with product development teams to relay customer feedback and contribute to product innovation in fraud prevention.
• Collaboration, Reporting and Analysis:
• Work closely with across the business (Customer Success, Sales, Support, Engineering, etc.) to ensure alignment on being up to date with latest best practices to deliver the best solution to customers.
• Prepare and present detailed reports on project outcomes, performance metrics.
  

Qualifications:

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in professional services, consulting, or a similar customer-facing role in SaaS.
• Experience in fraud detection and prevention.
• Strong project management skills with a proven track record of delivering successful fraud prevention projects.
• Excellent communication, presentation, and relationship-building skills.
• Technical proficiency in fraud detection tools and technologies, including but not limited to machine learning, data analytics, REST APIs and/or customer API libraries, JSON, and CRM systems.
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving skills and a proactive approach to identifying and addressing customer needs.
• Travel up to 10%.
• Ability to work flexible hours to provide coverage to APAC customers.
• Must be based in or near London, UK.
  
  

Preferred Qualifications:

• PMP or other relevant project management certification.
• Experience in specific industry sectors such as e-commerce, finance, fintech or cybersecurity.
• Advanced degrees or continuous education certifications in relevant fields.
  
  

United Kingdom Benefits and Perks:

• Lifestyle Wallet: 77 GBP per month which can be used for a lot of different categories of things (e.g. Fitness and Health, Family Support, Petcare, Food and Nutrition, Commuter and Transportation, Financial Wellness, Work from Home, Connectivity and more!).
• Learning & Development Wallet: 1,000 GBP per year.
• Pension plan through NEST with a 3% employer match contribution.
  
  

A little about us:

Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Computer and Network Security

Referrals increase your chances of interviewing at Sift by 2x

Sign in to set job alerts for “Professional Services Consultant” roles.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

Professional Services Interface Consultant | UK

London, England, United Kingdom 4 days ago

Technical Implementation Consultant - Remote, London UK

London, England, United Kingdom 3 days ago

Solutions Consultant - Strategic Accounts

London, England, United Kingdom 2 weeks ago

Solutions Consultant - Strategic Accounts

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 19 hours ago

Implementation-Conversion Product Consultant E, FIS University Program

London, England, United Kingdom 3 weeks ago

Implementation Consultant - Quality Systems

London, England, United Kingdom 20 hours ago

London, England, United Kingdom 1 week ago

Implementation Consultant – Pharmacovigilance / Safety Systems (Remote)

London, England, United Kingdom 20 hours ago

London, England, United Kingdom 1 week ago

Implementation Consultant - Quality Systems

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Senior Implementation Consultant – Pharmacovigilance / Safety Systems (Remote)

London, England, United Kingdom 19 hours ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 16 hours ago

London, England, United Kingdom 1 week ago

Health, Safety & Fire Management Consultant

Greater London, England, United Kingdom 5 days ago

London, England, United Kingdom 23 hours ago

Senior Safety Implementation Consultant - Signal Detection and Analytics (Remote)

London, England, United Kingdom 19 hours ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.