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Professional Services Consultant

Longwall Security

United Kingdom

Remote

GBP 45,000 - 55,000

Full time

6 days ago

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Job summary

Join a forward-thinking company as a Professional Services Consultant, where you'll be the key technical face of the brand. This role involves delivering high-quality implementations and architectural designs across various security technologies. You'll engage with clients to maximize their security investments, conduct enablement sessions, and support pre-sales functions. With a strong focus on Continuous Threat Exposure Management, you'll help clients improve their security posture. If you are passionate about technology and client service, this is the perfect opportunity to make a real impact.

Benefits

28 days annual leave + bank holidays

Ongoing fully funded training & certifications

Regular company social events

Life cover

Sickness cover

Private medical cover

Home working allowance

Qualifications

Experience implementing security technologies across enterprise environments.
Strong technical understanding of security tools and enterprise technology.

Responsibilities

Deliver high quality implementations and configurations of security technologies.
Conduct CTEM sessions with managed clients to identify exposures.
Produce professional technical documentation including solution designs.

Skills

Implementing security technologies

Conducting CTEM sessions

Architectural design

Technical documentation

Client engagement

Problem-solving

Presenting technical material

Education

Entitlement to work in the UK

Full UK driving licence

Tools

Anti-Malware/EPP

Email Security

Web Security

Cloud Security

Direct message the job poster from Longwall Security

Job Title: Professional Services Consultant

Location: Home-based, travelling to client sites or other locations as needed in the performance of the role.

As a Professional Services Consultant at Longwall, you will be a key technical face of our brand, delivering high quality implementations, solution enablement, and architectural designs across a range of security technologies.
This role is not just about deploying solutions to best practice — it’s about enabling our clients. You’ll work with clients on individual sessions, run enablement sessions with client groups andassist our pre-sales function by supporting webinars & workshops. The goal is to help clients to maximise the value of their security investments.
There is a strong focus on supporting Continuous Threat Exposure Management (CTEM) activities, helping clients identify exposures, reduce risk, and improve their security posture through ongoing technical improvement.
You’ll work across endpoint, email, web, and cloud security technologies, helping to deliver real world outcomes and ensuring solutions align to both SMB and enterprise environments.

Role responsibilities

Deliver high quality implementations, configurations, and optimisations of security technologies across client environments.
Design and document secure architectural solutions tailored to client needs, ensuring alignment with enterprise security best practices.
Conduct CTEM sessions with managed clients, identifying exposures and supporting continual improvement initiatives.
Assist the pre-sales function by supporting webinars, workshops, and enablement sessions to help clients maximise value from their solutions.
Perform solution health checks, identify bad practices, and produce recommendations to strengthen client security postures.
Produce professional technical documentation, including solution designs, service statistics, and assessment findings.
Collaborate with internal teams and partners to ensure seamless service delivery and a strong client experience.
Work through longer term projects with clients, creating sprints for manageable improvement in client environments
Be an active contributor to the Longwall team, making constructive suggestions for improvement or new opportunities; asking for support when needed and giving it when asked.
Adhere to Longwall Security internal policies as defined and updated from time to time.
Other reasonable duties as required in support of Longwall Security goals.

Salary & benefits

Salary of up to £55K OTE
28 days annual leave + bank holidays
Ongoing fully funded training & certifications
Regular company social events
Life cover
Sickness cover*
Private medical cover*
Home working allowance*

* on completion of probation.

Experience:

Experience implementing and configuring security technologies across enterprise environments
Conducting CTEM sessions or equivalent exposure management activities
Delivering architectural designs and bespoke client security solutions
Running enablement sessions, technical workshops, or webinars
Hands-on experience across multiple security technologies (Anti-Malware/EPP, Email, Web, Cloud Security)
Strong technical understanding of security tools and enterprise technology environments
Ability to translate business requirements into technical designs
Confident presenting technical material to both technical and non-technical audiences
Skilled at producing clear documentation, including statements of work, solution designs, and technical documentation
Ability to spot and document bad practice and recommend improvement

Behaviours:

Focused on delivering excellent service to clients
Committed to continuous learning and developing new skills
Takes pride in high quality work and getting things right first time

Qualifications:

Entitlement to work in the UK
Full UK driving licence

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
IT Services and IT Consulting

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