Production Controller: End-to-End Retail Display Lead

DS Smith; United Kingdom; Remote; GBP 30,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme, life assurance and/in­

25 days’ holiday plus bank holidays

Employee Assistance Programme

Sharesave scheme

Corporate discounts

Cycle to work scheme

Job summary

DS Smith in Ely is seeking a Production Controller to join the Retail Marketing team, overseeing orders from brief to delivery and coordinating with Sales, Design, Artwork, Planning, Manufacturing and Logistics.

You will work in a fast-paced environment on varied projects, develop cross-functional relationships, and help drive continuous improvement and cost reduction while delivering top quality customer experiences.

Qualifications

• Experience in a similar production, planning, customer service or project coordination role.
• Knowledge of 3D and large format print.
• Exceptional attention to detail.
• Strong organisational and problem-solving skills.
• Excellent communication and relationship-building abilities.
• The ability to manage multiple priorities and meet deadlines.
• Good IT skills and confidence using a variety of systems and software.

Responsibilities

• Acting as the central point of contact between internal teams and customers.
• Processing orders and translating customer requirements into clear production briefs.
• Coordinating with Sales, Structural Design, Artwork, Planning, Manufacturing and Logistics teams.
• Monitoring projects through each stage of production and ensuring deadlines are met.
• Maintaining accurate records and project documentation.
• Managing multiple jobs simultaneously within a fast-paced environment.
• Proactively identifying potential issues and helping to resolve them quickly.
• Building strong relationships with internal and external stakeholders.
• Supporting continuous improvement initiatives to enhance efficiency, reduce costs and improve customer experience.

Skills

Organisation

Planning

Customer service

Project coordination

Job description

DS Smith in Ely is seeking a Production Controller to join the Retail Marketing team, overseeing orders from brief to delivery and coordinating with Sales, Design, Artwork, Planning, Manufacturing and Logistics.

You will work in a fast-paced environment on varied projects, develop cross-functional relationships, and help drive continuous improvement and cost reduction while delivering top quality customer experiences.