Logistics Coordinator: UK Deliveries & Customer Service

DS Smith Europe; Ely; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Life assurance

Income protection

Employee Assistance Programme

Employee Discounts

Cycle to work scheme

Job summary

DS Smith in Ely is seeking a proactive Logistics Coordinator to manage deliveries and liaise with hauliers, production, and sales teams. The role focuses on accurate, efficient logistics operations in a fast-paced environment with emphasis on service quality and reporting.

You will work Monday to Friday, 09:00–17:00 on-site at Ely, with a competitive benefits package including pension and life assurance, plus employee discounts and cycle-to-work options.

Responsibilities

• Coordinate daily logistics and delivery schedules.
• Liaise with haulage providers and customers.
• Attend capacity meetings and flag delivery risks.
• Monitor deliveries and resolve issues.
• Provide timely, accurate customer service.
• Maintain logistics documentation and reports.

Skills

Customer service

Organisational skills

Time management

Communication

Problem solving

Independent worker

Team player

UK geography

Tools

Microsoft Office

Job description

DS Smith in Ely is seeking a proactive Logistics Coordinator to manage deliveries and liaise with hauliers, production, and sales teams. The role focuses on accurate, efficient logistics operations in a fast-paced environment with emphasis on service quality and reporting.

You will work Monday to Friday, 09:00–17:00 on-site at Ely, with a competitive benefits package including pension and life assurance, plus employee discounts and cycle-to-work options.