Production Assistant

JALIN DESIGN LTD; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Jalin Design Ltd in London is seeking a hands-on Production Assistant to support the Production Coordinator across RTW, bespoke production, and dispatch planning. You will keep production data accurate in Zedonk, track orders, tests and BOMs, and help ensure timely, on-budget delivery of garment orders.

You will coordinate with suppliers, factories and logistics, perform garment quality checks, and assist with sample dispatches and post-production housekeeping to keep critical paths on track.

Qualifications

• Strong organisational skills and meticulous attention to detail.
• Ability to manage multiple orders and deadlines with accuracy.
• Clear communication with suppliers, factories and internal teams.

Responsibilities

• RTW ordering and fabric testing: place and track JIT RTW orders and coordinate pre-production testing.
• Maintain production records in Zedonk and update BOMs with latest data.
• Coordinate dispatch, logistics and invoicing for outbound deliveries.
• Support production progress monitoring and ensure critical paths stay on track.
• Assist with sample dispatches and practical garment preparation.

Skills

Organised

Attention to detail

Communication

Multitasking

Teamwork

Tools

Zedonk

Excel

Job description

Reporting to: Production Coordinator and Head Of Production

Jalin Design creates uniforms for luxury hotels, resorts, restaurants and hospitality brands worldwide. The Production Assistant works closely with the Production Coordinator to keep production information accurate and orders moving smoothly through testing, production and dispatch.

A key part of the role is placing just-in-time (JIT) orders for ready-to-wear (RTW), and ensuring each bulk fabric selected for RTW production is tested before production begins. The role also maintains accurate production information in Zedonk and coordinates with Logistics as orders approach dispatch.

Key responsibilities

RTW ordering and fabric testing

• Place and track JIT RTW orders, working with the Production Coordinator and relevant colleagues to confirm requirements, quantities and timing.
• Follow up with suppliers on order confirmations, availability, lead times and delivery dates.
• Coordinate pre-production testing for every bulk fabric used for RTW, following up on test results and recording the information for the team.
• Flag missing test results, fabric concerns or potential delays to the Production Coordinator before production proceeds.
• Support placement of bulk production orders as directed by the Production Coordinator.

Production records and Zedonk

• Keep production information accurate and up to date in Zedonk.
• Complete post-production housekeeping for bulk orders, updating fabric bills of materials (BOMs) to reflect the latest production data.
• Check that Zedonk CMT information is correct and reflects the latest approved production details.
• Identify and raise discrepancies between production records, fabric usage and system information.
• Maintain the Production Tracker with current order status, key dates and outstanding actions.
• Send production samples to factories and keep clear records of sample dispatches.

Dispatch and logistics

• Liaise with Logistics as orders approach dispatch to ensure work is properly planned and all required information is available.
• Coordinate shipment and collection arrangements for production orders and samples.
• Request and compare quotations from freight forwarders and courier companies.
• Prepare commercial invoices and other required documents for outbound deliveries.
• Support picking, packing and dispatch, checking items against the order and delivery information.

Production support and quality

• Work with the Production Coordinator to monitor production progress and help keep critical paths on track.
• Coordinate production accessories for live orders, ensuring items are accounted for and ready for dispatch.
• Work with the Raw Materials Manager to maintain clear communication about fabric and trim requirements.
• Carry out garment quality checks and report any issues to the Production Coordinator.
• Support client installations and measuring services by helping prepare garments and coordinate practical arrangements.

What you’ll bring

• Strong organisation and attention to detail, with the ability to manage several orders, checks and deadlines at once.
• Confidence working with order management systems, spreadsheets and trackers; experience with Zedonk would be useful.
• Clear communication skills and confidence liaising with suppliers, factories, Logistics and internal teams.
• A practical approach and willingness to help with hands‑on tasks such as sample dispatch, packing and quality checks.
• The ability to spot missing information or potential delays and raise them promptly.
• An interest in garment production, RTW replenishment, fabric quality and logistics.

This is a hands‑on role supporting the Production Coordinator and helping ensure RTW orders, bespoke production, production records and dispatch plans are accurate and on track.