Production AI CX Engineer — Equity Options

Accenture UK & Ireland; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

30 days of leave

Flexibility and mobility to work on‑sі

Private healthcare insurance

Job summary

Accenture Song is seeking an AI CX Delivery Consultant to design and productionize agentic experiences at the intersection of CX strategy and engineering. You will work across LangGraph, LangChain, and RAG pipelines to deliver AI systems that work in production for client projects in London, Manchester, and Edinburgh.

This role combines engineering rigor with design curiosity, requires hands-on production AI experience, and offers a global network, training, and growth within a leading

Qualifications

• Professional engineering experience with hands-on involvement in AI or agentic systems in production.
• Ability to translate CX requirements into technical implementations.
• Experience with foundation model APIs (Claude, OpenAI, Vertex AI).
• Experience building production AI agents and deploying to production environments.

Responsibilities

• Design and build agentic experiences end-to-end, from brief to deployed agent in production.
• Prompt engineer, test and iterate on deployed AI agents across client use cases.
• Bridge CX design and engineering to ship end-to-end solutions.

Skills

Python

Agentic frameworks

Foundation model APIs

LangGraph

LangChain

Cloud deployment

Communication skills

Client-facing

Education

Bachelor's degree in STEM

Tools

Claude API

OpenAI API

Vertex AI

AWS Bedrock

Pinecone

Weaviate

GCP

Job description

Accenture Song is seeking an AI CX Delivery Consultant to design and productionize agentic experiences at the intersection of CX strategy and engineering. You will work across LangGraph, LangChain, and RAG pipelines to deliver AI systems that work in production for client projects in London, Manchester, and Edinburgh.

This role combines engineering rigor with design curiosity, requires hands-on production AI experience, and offers a global network, training, and growth within a leading