Product Support Application Specialist in City

Clearline Recruitment Ltd; City; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Holiday allowance

Contract length: 12 months

Training provided

Mileage reimbursement

Field-based role

Job summary

Clearline Recruitment Ltd is seeking a Product Support Application Specialist to provide field-based technical and application support to laboratories across South Wales. The role requires travel with an own vehicle and a UK driving licence, and includes full training on diagnostic systems.

The position is 12 months in duration, offering a competitive daily PAYE rate and opportunities to work directly with customers in lab environments.

Qualifications

• Biomedical Scientist or laboratory experience required.
• Own vehicle and UK driving licence required.
• Experience in diagnostics or pathology labs is advantageous.
• Strong customer service and communication skills.
• Comfortable in a customer-facing role.
• Willing to travel throughout the region and mainland UK.
• Overnight stays may be required on occasions.

Responsibilities

• Visit and support laboratory customers across South Wales.
• Provide hands-on product and application support.
• Train laboratory staff on diagnostic systems.
• Troubleshoot technical and application issues.
• Support system implementation and optimisation.
• Build strong relationships with customers.
• Collaborate with technical and engineering specialists.
• Travel across mainland UK when required, including overnight stays.

Skills

Biomedical Scientist

Laboratory experience

Driving license

Customer service

Field-based work

Job description

Role: Product Support Application Specialist

Location: South Wales, Field Based (Own vehicle and driving license required)

Hours: Full-time

Contract: 12 months, Inside IR35

Pay: 200 - 230 per day PAYE basic or .06 per day Umbrella

An excellent opportunity has arisen for a Product Support Application Specialist to join one of our longstanding clients, a leading global healthcare organisation.

This is a customer-facing, field-based position, supporting laboratories across South Wales with diagnostic systems, training, troubleshooting and technical support. Full training and induction will be provided.

Benefits:

• 25 days holiday + bank holidays
• 12-month contract
• Full training and induction provided
• Mileage paid weekly
• Varied field-based role working directly with laboratory customers

The Requirements:

• Must be based in South Wales
• Biomedical Scientist or laboratory experience required
• Own vehicle and UK driving licence required
• Experience within diagnostics or pathology laboratories advantageous
• Strong customer service and communication skills
• Comfortable in a customer-facing role
• Must be happy to travel throughout the region and across mainland UK
• Flexibility for overnight stays when required

The Role:

• Visit and support laboratory customers across South Wales
• Provide hands-on product and application support
• Train laboratory staff on diagnostic systems
• Troubleshoot technical and application issues
• Support system implementation and optimisation
• Build strong relationships with customers
• Work alongside technical and engineering specialists
• Travel throughout mainland UK when required, including overnight stays