Field Diagnostics Support Specialist

Clearline Recruitment Ltd; Cardiff; On-site; GBP 37,000 - 56,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Mileage paid weekly

Full training and induction provided

12-month contract

Job summary

Clearline Recruitment Ltd is assisting a leading global healthcare organisation to recruit a Product Support Application Specialist. The role is field-based across South Wales, requiring an own vehicle and driving licence.

You will visit laboratories, provide hands-on product and application support, train staff, and troubleshoot diagnostic systems. The position is 12 months, inside IR35, paying £200–£230 per day PAYE or £265.27–£305.06 Umbrella.

Qualifications

• Biomedical Scientist or laboratory experience
• Own vehicle and UK driving licence
• Willing to travel across South Wales and mainland UK, with overnight stays
• Strong customer service and communication skills

Responsibilities

• Visit and support laboratory customers across South Wales
• Provide hands-on product and application support
• Train laboratory staff on diagnostic systems
• Troubleshoot technical and application issues
• Support system implementation and optimisation
• Build strong relationships with customers
• Travel throughout mainland UK when required, including overnight stays

Skills

Customer service

Communication

Education

Biomedical Scientist

Job description

Clearline Recruitment Ltd is assisting a leading global healthcare organisation to recruit a Product Support Application Specialist. The role is field-based across South Wales, requiring an own vehicle and driving licence.

You will visit laboratories, provide hands-on product and application support, train staff, and troubleshoot diagnostic systems. The position is 12 months, inside IR35, paying £200–£230 per day PAYE or £265.27–£305.06 Umbrella.