Product Specialist – Volvo/Kia Tech & Demos

Bells Motor Group - Volvo and Kia Main Dealer; Northampton; On-site; GBP 26,000 - 34,000; Full time

Job summary

Bells Motor Group, a Volvo and Kia main dealer in Northampton, is seeking a Product Specialist to guide customers through vehicle options, demonstrations, and test drives, while ensuring top-notch product knowledge and brand presentation.

The role focuses on welcoming customers, understanding needs, configuring vehicles, and supporting the sales team to deliver a customer-centric buying journey.

Qualifications

• Strong product specialist skills to explain Volvo features and technologies.
• Sharp attention to detail for vehicle presentation and photography.
• Analytical ability to assess customer needs and pricing information.
• Excellent verbal and written communication and confident presentation.
• Hold a valid UK driving licence.
• Team-oriented with proactive learning attitude.

Responsibilities

• Deliver tailored vehicle handovers and explain technology features.
• Maintain high-quality digital listings and photography for stock.
• Keep showroom and external display areas tidy and premium.
• Support sales team by preparing vehicles for test drives.
• Represent brand values in customer interactions.

Skills

Product specialist skills

Clear communication

Attention to detail

Analytical skills

Customer-focused

UK driving licence

Job description

Bells Motor Group, a Volvo and Kia main dealer in Northampton, is seeking a Product Specialist to guide customers through vehicle options, demonstrations, and test drives, while ensuring top-notch product knowledge and brand presentation.

The role focuses on welcoming customers, understanding needs, configuring vehicles, and supporting the sales team to deliver a customer-centric buying journey.