Product Sales Administrator

Get Staffed Online Recruitment Limited; Epping Forest; On-site; GBP 25,000; Full time

Job summary

Join a leading recruitment agency as a Product Sales Administrator in Waltham Abbey. This permanent role involves coordinating product sales orders, supporting sales teams, and providing outstanding customer service. You will thrive in a collaborative environment where attention to detail will enhance client relations. Enjoy benefits like 31 days of holiday and a pension scheme while contributing to a dedicated team.

Benefits

31 days holiday inclusive of bank holidays

Contributory pension scheme up to 5%

Health Cash Plan

Cycle to work scheme

Employee Assistance programme

Mental health and wellbeing app

Qualifications

• At least 3 years in an administrative/customer service role.
• Experience in the Private Sector is preferred.
• Strong time management and clear communication skills.

Responsibilities

• Coordinate and process product orders ensuring accurate documentation.
• Act as a liaison between customers and operational teams.
• Build understanding of products to assist customers effectively.

Skills

Organisational Skills

Customer Service

Time Management

Communication

Job description

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Product Sales Administrator, Waltham Abbey

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Client:

Get Staffed Online Recruitment Limited

Location:

Waltham Abbey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

740c4def61d1

Job Views:

5

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

Contract: Permanent (30 hours per week), Monday to Friday between 8am and 6pm

Location: Waltham Abbey,EN9

Salary: £25,000 per annum

As aProduct Sales Administrator, you will be responsible for coordinating and processing product orders for our client’s clients, ensuring a seamless and efficient experience from initial enquiry through to final delivery. You will play a vital role in supporting their Sales and Account Management teams, acting as the key liaison between customers, internal departments, and their operational teams to help deliver a high-quality, reliable service.

You will draw on your strong organisational skills and customer service experience to manage inbound orders, maintain accurate records, and respond to product and delivery enquiries with clarity and confidence. Working closely with their Goods Out team, you’ll issue packing and dispatch documentation, keep customers updated on product availability and lead times, and ensure orders are prepared and invoiced correctly.

By building an in-depth understanding of our client’s products and how they’re used, you will also help customers structure efficient orders that meet their needs, offering guidance on quantities, combinations and delivery timelines. Through every interaction, you’ll reflect their commitment to customer care, accuracy, and professionalism.

This is an exciting opportunity to be part of a supportive, collaborative team in a role where your attention to detail and proactive approach will make a real difference to their customer relationships and day-to-day operations.

Main Objectives

• The role of Product Sales Administrator is key to the successful delivery of products to their clients. Working closelywith Sales and Account Managers, as well as operational teams, you will co-ordinate, communicate and process allproduct sales orders.
• Reporting to the Product Sales Team Leader, you will be a dependable member of the team who has a professional andsupportive attitude, with the ability to handle multiple tasks.
• You will build an understanding on how their products work and help customers structure efficient orders in terms ofquantity and product mix.
• You will need to be confident on the phone, offer great customer service, and be resourceful and accurate.

Requirements for this role

Experience in role:

• Previous experience within an administrative/customer service role (at least 3 years)
• Previous experience working within Private Sector
• Must have Right to Work in the UK
• Be able to work on your own initiative with minimal supervision
• Possess good time management skills
• Able to manage workload
• Confident and clear communication skills both verbally and written
• Professional attitude

Their Company Benefits

• 31 days holiday inclusive of bank holidays, increasing with length of service
• Contributory pension scheme up to 5%
• Access to Company benefits and discount portal
• Access to a Health Cash Plan
• Cycle to work scheme
• Access to confidential Employee Assistance programme
• Interactive mental health and wellbeing app

How To Apply

Interested in this Product Sales Administrator opportunity? Click apply and you will be redirected to our client’s careers website to complete your application.