Sales Administrator / Order Processor

TN United Kingdom; Rainham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A well-established company in Rainham is seeking a proactive Sales Administrator / Order Processor. The role involves delivering exceptional customer service, managing orders, and coordinating with internal departments. With a supportive work environment and various benefits, this position offers a great opportunity for career growth.

Benefits

17 days annual leave (increasing with service)

Bank Holidays and Christmas Closure

Pension scheme

On-site parking

Discretionary bonus after 1 year service

Qualifications

• Proven experience in a similar Sales Administration or Order Processing role.
• Excellent organisational skills and the ability to manage multiple tasks simultaneously.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Delivering exceptional customer service via phone and email.
• Building and maintaining strong relationships with customers.
• Preparing accurate quotations and processing customer orders efficiently.

Skills

Organisational skills

Communication skills

Customer service

Job description

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Sales Administrator / Order Processor, Rainham

Client:

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

17b6bc01a78c

Job Views:

3

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Hours: Monday to Friday 8:30am - 5:30pm

Benefits: 17 days annual leave (increasing with service) + Bank Holidays and Christmas Closure, pension scheme, on-site parking and discretionary bonus after 1 year service.

Role Overview: Are you a proactive and detail-oriented Sales Administrator / Order Processor looking for your next career move? Join a well-established and reputable company in Rainham, Essex, where your skills will be valued and your career nurtured.

Key Responsibilities:

• Delivering exceptional customer service via phone and email, handling enquiries and resolving queries
• Building and maintaining strong relationships with both new and existing customers
• Preparing accurate quotations and processing customer orders efficiently
• Offering suitable alternatives for out-of-stock items and keeping customers informed of delivery updates
• Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations
• Monitoring customer credit limits and liaising with the accounts team as needed

Candidate Profile:

• Proven experience in a similar Sales Administration or Order Processing role
• Excellent organisational skills and the ability to manage multiple tasks simultaneously
• Strong communication skills and a customer-first mindset

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.