Product Reliability & Support Engineer

Rolls-Royce; East Midlands; On-site; GBP 55,000 - 70,000; Full time

Job summary

Rolls-Royce in Derby / Solihull is seeking a Product Support Engineer to provide world-class technical support for in-service products and influence maturity throughout the product life cycle. The role focuses on reliability, safety, and cost-effective solutions, with responsibilities spanning issue investigation, containment actions, and stakeholder communications.

The ideal candidate will hold an engineering or numerical degree with experience in troubleshooting, regulatory compliance, and

Qualifications

• Engineering or numerical degree required; knowledge of components/systems functionality and numerical methods.
• Experience troubleshooting and resolution of complex tasks; familiarity with in-service operation environments and regulatory/compliance requirements.
• Experience in supporting and leading cross-functional teams with suppliers, customers and partners.

Responsibilities

• Support known and potential safety issues and participate in safety boards as defined in the Safety Management Plan.
• Provide technical support to resolve technical queries and operational arising.
• Lead investigation of operational issues to establish root cause.
• Introduce containment actions and recommend corrective actions.
• Provide lifecycle technical data and model through-life performance; support the generation of the Service Operation Validation Strategy.

Education

Engineering or Numerical degree (or equivalent with experience)

Job description

Rolls-Royce in Derby / Solihull is seeking a Product Support Engineer to provide world-class technical support for in-service products and influence maturity throughout the product life cycle. The role focuses on reliability, safety, and cost-effective solutions, with responsibilities spanning issue investigation, containment actions, and stakeholder communications.

The ideal candidate will hold an engineering or numerical degree with experience in troubleshooting, regulatory compliance, and