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Monzo is seeking an experienced Growth Product Manager to own the strategic direction of core growth engines, optimizing the sign-up experience, removing activation friction and building powerful referral loops to create organic growth.
You will lead a multi-cycle vision, align with Monzo’s goals and collaborate across engineering, design, data, fincrime, legal and marketing to deliver customer-first experiences.
We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond.
You will own the strategic direction across our core growth engines: how we attract, onboard and activate people from their very first interaction. For our team, this means optimising the entire sign-up experience, removing activation friction, designing seamless new user journeys, and building powerful referral loops that turn everyday banking utility into organic network effects. You’ll set a compelling multi-cycle vision, craft multiple high-signal strategies, and create the experimentation engine that turns ambition into reality. Leading the charge: set a durable product vision and strategy that spans multiple cycles, ensuring alignment with Monzo’s goals and an exceptional customer experience. Communicating effectively: you get people inspired by the product vision and you share the right context with the right people at the right time. Collaborating seamlessly: lead through influence across collectives, building deep partnerships with engineering, design, data, fincrime, legal and marketing to resolve complex organisational trade-offs. Delivering impact: define, deliver and measure the impact of the customer-focused experiences you create. Establishing high-velocity operating rhythms that empower squads to switch seamlessly between rapid experimentation, deep iteration and bold 0-1 builds.
You are a seasoned growth product manager, and have led multiple high-performing teams to ship world-class products at a fast growing company. You have a track record of leading high-scale consumer growth efforts that drive significant top of funnel value for customers and scaling for the business. You're exceptionally data-driven and commercial, and you know when to lean on rapid experimentation and when to move quicker with high conviction from first principles. You can systematically break down high-ambiguity product spaces that lack precedent, structuring clear narratives that cut through noise and align teams. You have excellent judgement, and have a track record of making good decisions in complex situations where there’s often no “right answer”. You hold an uncompromising standard for product craft, moving effortlessly between high level company strategy and deep execution. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You have experience mentoring, coaching or managing other product managers, setting a high performance bar and multiplying your impact through the people around you.