Product Lead - Multi-currency account

Wise; City Of London; On-site; GBP 130,000 - 155,000; Full time

Job summary

A global financial technology company is seeking a Product Lead to enhance the multi-currency account. The role involves shaping product vision and strategy, prioritizing impactful projects, and directly influencing customer experience. Candidates should have over 8 years of experience in building user-focused digital products, preferably in fintech. The position offers a competitive salary of £130-155K and additional benefits, emphasizing diversity and inclusion.

Benefits

Restricted Stock Units (RSUs)

Competitive base salary

Qualifications

• 8+ years of experience building customer-facing digital products, ideally in fintech or technology.
• Strong analytical skills and customer understanding.
• Ability to adapt communication to the audience.

Responsibilities

• Lead the product vision and strategy for the Wise Account.
• Prioritize impactful projects, collaborating with various teams.
• Report to the Account squad product lead and influence product direction.

Skills

Customer-facing product building

User experience (UX)

Customer journey optimization

Data analysis

Technical understanding

Clear communication

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Product Lead - Account Management

Your Mission

We’re looking for a Product Lead to join our Wise Account squad, with an ambitious mission to build the world's best account for moving and managing money - for anyone, anywhere. You will be responsible for leading the core multi‑currency account product and platform, spearheading the development of new account products and offerings, and ultimately building the world’s best money management experience. Your product area will sit at the very core of the Wise experience, giving you the opportunity to play a pivotal role in product direction and empower millions of customers every month.

Here’s How You’ll Be Contributing to Wise

• Shape the product vision, strategy, and roadmap for your product area, using a combination of data, customer research, broader market insights, and strong value‑driven principles.
• Deliver on the strategy and KPIs by prioritising the most impactful projects on a quarterly basis, and working closely with Engineers, Designers, Analysts, Researchers, Compliance, and beyond.
• Communicate and collaborate effectively with other product teams and departments to deliver the best possible experience for the customer, including influencing areas not in your direct control.
• Go beyond the traditional boundaries of a product role to help deliver faster, whether it’s owning your product’s compliance risk, helping unblock technical issues, or analysing data yourself where necessary.
• Report to the Account squad product lead, whose role is to help you find your own path to having a massive impact on the Wise mission.

This Role Will Give You the Opportunity To

• Directly impact millions of customers worldwide, shaping how they experience and interact with their Wise Account.
• Own and execute your vision, with the autonomy to make key product decisions and see them through.
• Work in a fast‑paced, mission‑driven environment, where your work will have a direct and measurable impact on customers globally.
• Collaborate with a world‑class team of engineers, designers, researchers, and analysts to bring ideas to life.

Qualifications

• You have 8+ years of experience building customer‑facing digital products, preferably in user experience (UX) and customer journey optimisation, ideally in fintech, banking, or technology‑driven organisations.
• You are customer‑obsessed and data‑driven, deeply understanding customer needs, pain points, and behaviours, and with strong analytical skills.
• You are a clear communicator who can adapt to your audience and deliver key messages as efficiently as possible.
• You have good technical understanding that can help unblock decisions from engineering leadership.
• You’re hands on, don’t stick to a “by the book” product role definition, and you’d do everything needed to make the team and the product successful.
• Experience in fintech or finance is not a requirement, as you are a fast learner and have proven so in every domain you have worked in.

Additional Information

Our Offer

• Base salary: 130-155K (based on experience & interview outcomes)
• Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefit

For everyone, everywhere.

We're building money without borders — without judgment or prejudice, too. We believe diverse, equitable, and inclusive teams are the strongest. We celebrate our differences and empower every employee to contribute to our mission.

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