Product Genius: Showroom Customer Experience

Arnold Clark; Armadale; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

33 days’ holiday

Retail discounts

Private healthcare

GP access via Simplyhealth

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark in Armadale is seeking Customer Service Executives to deliver an outstanding customer experience at our Citroen/DS branch. You’ll be the in-branch expert, learning about our vehicles and helping customers choose the right option, from enquiry to delivery and beyond.

You’ll receive comprehensive training and be part of a supportive team with clear progression into car sales. A full UK driving licence and a proactive mindset are essential.

Qualifications

• You’ll be a confident communicator with a positive attitude.
• Willingness to go the extra mile.
• A full UK driving licence.
• Able to work independently and in a team.
• Keen to progress into car sales.

Responsibilities

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Swotting up on our vehicles and manufacturers.
• Learn about our products to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Progression mindset

Job description

Arnold Clark in Armadale is seeking Customer Service Executives to deliver an outstanding customer experience at our Citroen/DS branch. You’ll be the in-branch expert, learning about our vehicles and helping customers choose the right option, from enquiry to delivery and beyond.

You’ll receive comprehensive training and be part of a supportive team with clear progression into car sales. A full UK driving licence and a proactive mindset are essential.