Product Designer

Hastings Direct; Leicester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A digital insurance provider in the UK is seeking a Product Designer to enhance user experience across their digital products. The role involves end-to-end design, collaboration with product teams, and usability testing to improve customer interactions. Ideal candidates have experience in consumer-facing digital products and proficiency with design tools like Figma. The company offers a flexible hybrid working approach, competitive salary, and comprehensive health benefits, aiming to grow significantly in the digital insurance market.

Benefits

Attractive salary based on experience

Flexible working approach

Annual performance bonus

Comprehensive health coverage

Financial wellbeing support

Mental wellbeing programme

25 days annual leave plus bank holidays

Cycle-to-work scheme

Qualifications

• Experience within consumer-facing or fintech/insurance environments.
• A strong portfolio demonstrating effective outcomes.
• Thriving in fast-paced, agile environments.

Responsibilities

• Contribute to the full design lifecycle.
• Collaborate closely with product teams.
• Design user flows, wireframes, and prototypes.
• Conduct usability tests and customer interviews.
• Translate complex requirements into human-centred patterns.

Skills

Experience designing digital products

Standard design tools (Figma, FigJam, Make)

Collaboration in cross-functional teams

User-centred design thinking

Understanding of UX principles

Clear visual and verbal communication

Tools

Figma

FigJam

Job description

Job Description

We’re looking for a creative, curious, and user‑obsessed Product Designer to join our Product Design team. In this role, you will contribute to the end‑to‑end design of digital products that help millions of customers manage their insurance with clarity and confidence. You will work collaboratively with product managers, engineers, researchers, data specialists, and business stakeholders to design intuitive, elegant, and accessible solutions.

Responsibilities

• Contribute to the full design lifecycle—from discovery and research through to concept, prototyping, delivery, and iteration.
• Collaborate closely with product teams to understand business goals, customer needs, and technical constraints.
• Design user flows, wireframes, high‑fidelity UI designs, and interactive prototypes that communicate clear solutions.
• Conduct usability tests, customer interviews, and data‑driven evaluations to validate ideas and improve user experience.
• Translate complex insurance journeys and regulatory requirements into simple, human‑centred experience patterns.
• Present design work clearly and confidently to stakeholders, influencing decision‑making through evidence‑based insights.

Qualifications

• Experience designing digital products, ideally within consumer‑facing or fintech/insurance environments.
• Confidence with standard design tools (Figma, FigJam, Make, etc.).
• Highly collaborative and comfortable working in cross‑functional teams.
• A strong portfolio that demonstrates user‑centred design thinking, clear process, and effective outcomes.
• Understanding of UX principles, UI best practices, and responsive design.
• Thriving in fast‑paced, agile environments and balancing multiple priorities.
• Clear visual and verbal communication skills.

About Hastings Direct

Welcome to Hastings Direct – From our Group HR Director Pam Angel.

Culture & Benefits

Join us and discover a different way of doing things. Our culture is built upon the 4Cs: We focus on getting it right for our colleagues, customers, company, and community. As a member, you’ll help drive our growth and receive the support, training, and development you need, along with recognition, rewards, and a scope to voice and implement ideas.

Benefits

• Attractive salary based on experience with annual pay reviews.
• Flexible and hybrid working approach—discuss office and home days with recruiter.
• Competitive annual 4Cs performance bonus, typically paid in March.
• Comprehensive health coverage: access to private healthcare, dental plans, and the healthcare cash plan.
• Financial wellbeing: 4× salary life assurance cover, income protection at no extra cost, pension contribution match up to 10%, and an award‑winning package with discounts, cashback, mortgage advice, and financial support.
• Mental wellbeing programme with Thrive mental health app, 24/7 colleague assistance, mental health first aiders, support groups, and a dedicated team.
• 25 days annual leave plus bank holidays, option to buy/sell contracted weeks, cycle‑to‑work scheme, and tech schemes.
• Additional perks: discounted health assessments, onsite facilities, social events throughout the year, and more.

We’re Growing

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in data and tech capabilities and nurture our 4Cs culture. We provide insurance for over four million customers and aim for greater success with your help.