Product Content & Merchandising Executive

Jet2.com and Jet2holidays; Leeds; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working (2 days in office)

Jet2.com flight discounts

Jet2holidays discounts

Job summary

Jet2.com and Jet2holidays are seeking a Product Content & Merchandising Executive to oversee the online presentation of the accommodation portfolio, ensuring high‑impact imagery, accurate content and a seamless digital presentation that supports conversion.

This 20-month fixed-term contract offers hybrid working and a collaborative environment focused on driving sales and customer engagement across digital channels.

Qualifications

• Strong digital merchandising and content management skills.
• Attention to detail with the ability to maintain trackers and ensure content quality.
• Good organisational skills and self-driven.
• Ability to communicate with business stakeholders and hotel partners.

Responsibilities

• Online presentation of new and existing properties; manage on-sale processing, image sourcing, content amendments and tracking.
• Maintain content trackers and ensure accuracy across digital channels.
• Conduct website and merchandising reviews to identify improvements and implement actions.
• Manage content amendment requests from internal and external sources, ensuring alignment with standards and priorities.
• Review processes and propose area improvements.
• Support ad-hoc property content and merchandising actions as required.

Skills

Digital merchandising

Content management

Attention to detail

Organisational skills

Stakeholder communication

English language

Resilience

Microsoft Office

Tools

Microsoft Office

Image processing

Job description

As a Product Content & Merchandising Executive you’ll take care of the online presentation of Jet2holidays' accommodation portfolio ensuring high‑impact imagery, accurate content, and seamless digital presentation that supports conversion and drives sales performance. This role ensures a high level of accuracy across all digital distribution channels that maximise visibility, customer engagement, and commercial results.

Please note that this role will be offered as a 20 month Fixed Term Contract to provide cover for a colleague who been seconded to another department.

As our Product Content & Merchandising Executive, you’ll have access to a wide range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• Colleague discounts on Jet2.com flights and Jet2holidays
• Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

What will you do in the role?

• Responsible for the online presentation of new and existing properties, including on sale processing, image sourcing, amends, content-related errata and content tracking e.g. photoshoot/renovation
• Maintains key content trackers, ensuring accuracy across digital channels. Responsible for following up on missing or incorrect content as necessary to ensure high‑quality customer experience
• Conducts website and merchandising reviews across the portfolio, identifying improvement opportunities and implementing actions where requiredManage ad-hoc content amend requests from both external and internal sources, ensuring requests align with merchandising standards, customers experience and trading priorities
• Continually review processes being used and make recommendations for improvements for your area of expertise
• Supports ad-hoc property content and merchandising actions as and when required

What you’ll have:

• Strong digital merchandising and content management skills, including image processing and website updates
• Attention to detail with the ability to maintain accurate trackers and ensure high‑quality, consistent content
• Good organisational skills and self-driven
• Ability to confidently communicate with business stakeholders, as well as hotel partners and suppliers
• Have a good level of creativity and accuracy in the English language
• Resilient and comfortable working in a fast-paced, high‑pressure environment
• Experience of working in a Microsoft Office environment and associated packages
• Experience and knowledge of the travel industry would be desirable
• Occasional overseas travel may be required.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits.