Process Improvement Coordinator

Jet2.com Limited; Leeds; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Profit share scheme

Annual pay reviews

Job summary

Jet2.com Limited is seeking a Process Improvement Coordinator to support continuous improvement of Product department processes and administration. The role offers hybrid working with in-office days and access to a discretionary profit share scheme.

You will drive project delivery from planning to go-live, working across IT development and Transformation teams, and help migrate systems to a new CMS platform. Strong analytical and detail-oriented skills are essential.

Qualifications

• Experience in process improvement and delivering initiatives.
• Some knowledge of SharePoint and Power Platforms desirable.
• Decisive, analytical, and critical thinking.
• Highly accurate with excellent attention to detail.
• Strong organizational skills with multi-project management.
• Good verbal and written communication across business areas.
• Comfortable working across multiple systems.
• Experience with Microsoft Office environment.

Responsibilities

• Support the successful delivery of product-led projects, to promote priorities for the team, from planning stages to go live and monitoring ongoing success, working collaboratively with colleagues across the wider business, including IT development and Transformation teams.
• Work on a wide range of projects, from simple tasks such as Product department process changes and website/systems enhancements, through to business-wide system developments, including migration of the website to a new CMS platform.
• Identify opportunities for change and continuous improvement to Product department processes, utilising SharePoint and Power Platforms tools such as Power Automate, Power Apps and Co-Pilot to build solutions and train these changes out to the team.
• Ensure all processes and procedure guides are kept fully updated.
• Support with the IT development process within Product by identifying any development requirements, gathering value and benefit data, engaging with key business areas to align requirements, and liaising with transformation teams to raise and progress developments.

Skills

Process improvement

SharePoint

Power Platform

Analytical thinking

Attention to detail

Project management

Communication skills

Microsoft Office

Tools

Power Automate

Power Apps

Co-Pilot

Job description

As our new Process Improvement Coordinator, you’ll support with continuous improvement of Product department processes and administration.

As our Process Improvement Coordinator, you’ll have access to a wide range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• Access to a generous discretionary profit share scheme
• Annual pay reviews

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights and we couldn’t do it without our wonderful people.

What you'll be doing:

• Support the successful delivery of product-led projects, to promote priorities for the team, from planning stages to go live and monitoring ongoing success, working collaboratively with colleagues across the wider business, including IT development and Transformationteams.
• This role will work on a wide range of projects, from simple tasks such as Product department process changes and website/ systems enhancements, through to business-wide system developments, including migration of the website to a new CMS platform.
• You'll identify opportunities for change and continuous improvement to Product department processes, utilising SharePoint and Power Platforms tools such as Power Automate, Power Apps and Co-Pilot to build solutions and train these changes out to the team.
• Ensure all processes and procedure guides are kept fully updated.
• Support with the IT development process within Product by identifying any development requirements, gathering value and benefit data, engaging with key business areas to align requirements, and liaising with transformation teamsto raise and progress developments.

What you’ll have:

• Experience in process improvement and/or identifying and delivering improvement initiatives.
• Some knowledge of SharePoint and Power Platforms would be desirable.
• Ability to be decisive, analytical and think critically.
• Highly accurate and excellent attention to detail.
• Excellent organisational skills and the ability to manage multiple projects at a time, re-prioritising workload based on business needs.
• Good verbal and written communication skills with experience in dealing with a wide variety of different business areas and colleagues.
• Comfortable in working across several business systems.
• Experience working in a Microsoft Office environment and associated packages.
• Confidently able to work off own initiative.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits.