Product Adoption & Change Lead

easyJet holidays; Luton; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Up to 20% bonus

Private medical insurance

25 days holiday + bank holidays

Annual staff travel benefits

Flexible benefits package including a]

Job summary

easyJet hires a Product Adoption Lead to drive cross-functional adoption of new products for cabin crew and pilots. Based in Luton with a hybrid pattern, you will shape adoption strategies from discovery to scaled use, using qualitative and quantitative insights to remove barriers and demonstrate value.

You’ll collaborate with Product Managers, Delivery Leads, Engineers and business leaders, building practical change plans and coaching managers to embed adoption into planning and delivery.

Qualifications

• Strong change and adoption expertise delivering measurable behaviour change and business outcomes.
• Experience designing adoption strategies across complex digital or operational environments.
• Ability to connect product maturity with change activities and translate features into colleague benefits.

Responsibilities

• Define and deliver end-to-end adoption strategies across multiple products.
• Lead colleague research using qualitative and quantitative methods to identify needs and barriers.
• Create practical change plans, engagement activities and adoption measures.
• Coach leaders and line managers to embed adoption into planning, prioritisation and delivery.

Skills

Change management

Adoption strategy

Stakeholder management

Data analysis

Agile / product delivery

Workshop facilitation

Job description

easyJet hires a Product Adoption Lead to drive cross-functional adoption of new products for cabin crew and pilots. Based in Luton with a hybrid pattern, you will shape adoption strategies from discovery to scaled use, using qualitative and quantitative insights to remove barriers and demonstrate value.

You’ll collaborate with Product Managers, Delivery Leads, Engineers and business leaders, building practical change plans and coaching managers to embed adoption into planning and delivery.