Processing and Enforcement Officer

Nottingham City Council; East Midlands; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Smart Working

Pension scheme

Health benefits

Annual leave (26 days +)

Employee discounts

Job summary

Nottingham City Council is recruiting for an on-site Enforcement Administrator to support the administration and enforcement of penalty notices. The role requires strong written and verbal communication, the ability to handle enforcement paperwork, and the capacity to learn in-house software quickly.

You will work under supervision with deadlines, prioritising tasks while contributing to a team focused on community protection and environmental crime enforcement.

Qualifications

• Ability to communicate to a high standard both orally and in writing sufficient to draft various items of correspondence in a clear and concise manner.
• Detailed working knowledge of Microsoft Office products and the aptitude to quickly learn how to use specialist in house software.
• Ability to work on own personal initiative and with minimum supervision. Ability to prioritise work and to work accurately under pressure and to strict deadlines

Responsibilities

• Administer and enforce Fixed Penalty Notices and Penalty Charge Notices issued by Community Protection Officers and Civil Enforcement Officers, including preparation of criminal prosecution files and cases to the Traffic Penalty Tribunal in cases of non payment.
• Prepare and serve statutory notices to support enforcement activity with regards to bins on street and other Enviro-crime issues.

Skills

Written communication

Verbal communication

Self-motivation

Tools

Microsoft Office

Job description

Job Description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: £27,709 (Level one) - £28,608 (Level three) per annum (pro rata for part-time)

Location: Byron House, Maid Marion Way, Nottingham NG1 6HS

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

• You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About The Role

We are looking for highly customer-orientated individuals to join our team. The successful candidates should demonstrate that they have excellent written and verbal communication skills, are able to learn a subject from a position of zero knowledge and have a detailed knowledge of computer systems. In addition strong motivational skills to ensure that personal deadlines are met, working with minimum supervision and being an active team member. To be responsible for the administration and enforcement of Fixed Penalty Notices and Penalty Charge Notices issued by Community Protection Officer and Civil Enforcement Officers including the preparation of criminal prosecution files and cases to the Traffic Penalty Tribunal in cases of non payment. You will prepare and serve statutory notices to support enforcement activity with regards to bins on street and other Enviro-crime issues.

About You

The ideal candidate will have:

• Ability to communicate to a high standard both orally and in writing sufficient to draft various items of correspondence in a clear and concise manner.
• A detailed working knowledge of Microsoft Office products and the aptitude to quickly learn how to use specialist in house software.
• Ability to work on own personal initiative and with minimum supervision. Ability to prioritise work and to work accurately under pressure and to strict deadlines

You can find the job description for this post here .

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Tanya Wesson Service Manager, by telephone on 0115 9150637 or by email at [e-mail]

Closing Date: 13th November 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: Week comencing: 23rd November 2026

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

• 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working – to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.

If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey.

We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve.

We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.