Processing and Enforcement Officer

ESPO Trading Limited; East Midlands; On-site; GBP 28,000 - 29,000; Full time

Job summary

Nottingham City Council is seeking highly customer‑focussed individuals to join our enforcement admin team in Nottingham. You will handle Fixed Penalty Notices and Penalty Charge Notices, prepare files for prosecution, and serve statutory notices related to on‑street bins and enviro-crime issues.

Strong written and verbal communication, and solid Office skills are essential. We offer hybrid working arrangements, a supportive team, and a generous pension with competitive leave entitlement.

Qualifications

• Excellent written and verbal communication for clear correspondence.
• Detailed knowledge of Microsoft Office; ability to learn in-house software.
• Ability to work independently, prioritise tasks and meet deadlines under pressure.

Responsibilities

• Administer and enforce Fixed Penalty Notices and Penalty Charge Notices issued by Community Protection Officers and Civil Enforcement Officers; prepare prosecution files.
• Prepare and serve statutory notices to support enforcement activity regarding bins on street and other enviro-crime issues.

Skills

Excellent communication

Microsoft Office

Self-motivation & time management

Job description

Contract Type:Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: £27,709 (Level one) - £28,608 (Level three) per annum (pro rata for part-time)

Location: Byron House, Maid Marion Way, Nottingham NG1 6HS

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

We are looking for highly customer-orientated individuals to join our team. The successful candidates should demonstrate that they have excellent written and verbal communication skills, are able to learn a subject from a position of zero knowledge and have a detailed knowledge of computer systems. In addition strong motivational skills to ensure that personal deadlines are met, working with minimum supervision and being an active team member. To be responsible for the administration and enforcement of Fixed Penalty Notices and Penalty Charge Notices issued by Community Protection Officer and Civil Enforcement Officers including the preparation of criminal prosecution files and cases to the Traffic Penalty Tribunal in cases of non payment. You will prepare and serve statutory notices to support enforcement activity with regards to bins on street and other Enviro-crime issues.

About You

The ideal candidate will have:

• Ability to communicate to a high standard both orally and in writing sufficient to draft various items of correspondence in a clear and concise manner.
• A detailed working knowledge of Microsoft Office products and the aptitude to quickly learn how to use specialist in house software.
• Ability to work on own personal initiative and with minimum supervision. Ability to prioritise work and to work accurately under pressure and to strict deadlines

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiriesplease contact Tanya Wesson Service Manager, by telephone on 0115 9150637 or by email at [e-mail]

Closing Date: 13th November 2026

Interviews will be held:

Week comencing:23rd November 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre:https://emss.org.uk/support

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