Process Re Engineer - Global Markets

Crisil; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Crisil is seeking an experienced Process Reengineering professional to lead transformation initiatives across Global Markets. The role focuses on analysing complex processes, designing future-state workflows, and delivering measurable business value with cross-functional collaboration.

Ideal candidates will bring 10+ years in process improvement, a track record of delivering benefits, and expertise in Lean Six Sigma, automation, and data-driven decision making.

Qualifications

• 10+ years' experience in process reengineering, business transformation, or similar.
• Proven track record of leading multiple projects simultaneously.
• Experience with Lean Six Sigma / continuous improvement.
• Strong analytical and communication skills.
• Experience with STP, automation, digital transformation or workflow optimization.

Responsibilities

• Lead end-to-end process reengineering initiatives across Global Markets.
• Assess processes to identify inefficiencies and risks.
• Design and implement future-state processes and operating models.
• Coordinate cross-functional teams across Business, Operations, Technology, Risk.
• Track milestones, risks, issues and benefits.

Skills

Process reengineering

Project management

Lean Six Sigma

Stakeholder management

Data analysis

Automation

Tools

SQL

Power BI

Job description

We are looking for an experienced Process Reengineering professional to lead and deliver multiple transformation and process improvement initiatives across Global Markets.

The successful candidate will have a strong track record of analysing complex processes, identifying opportunities for improvement, designing future-state processes and delivering measurable business value.

The role requires someone who can independently manage multiple projects, work with senior stakeholders across business and technology teams, and take initiatives from problem identification through implementation and benefits realisation.

Experience within Structured Products / Derivatives / Global Markets is an advantage, but strong process reengineering and transformation experience is the primary requirement.

Key Responsibilities

Process Reengineering & Transformation

• Lead end-to-end process reengineering initiatives across Global Markets.
• Assess existing processes to identify inefficiencies, duplication, manual activities, control gaps and operational risks.
• Design and implement optimized future-state processes and operating models.
• Challenge existing ways of working and identify opportunities for simplification, standardisation and automation.
• Develop transformation roadmaps and drive initiatives through implementation and BAU adoption.
• Manage multiple transformation initiatives simultaneously, prioritising activities based on business impact and value.
• Own projects from discovery and analysis through design, implementation, go-live and post-implementation review.
• Coordinate cross-functional teams across Business, Operations, Technology, Risk, Finance and other control functions.
• Track project milestones, dependencies, risks, issues and benefits.
• Ensure initiatives deliver measurable outcomes rather than simply producing process documentation.
• Apply Lean Six Sigma / DMAIC principles to identify root causes and eliminate process inefficiencies.
• Conduct process mapping, value-stream analysis, root-cause analysis and waste identification.
• Establish appropriate KPIs and metrics to measure process performance.
• Build a culture of continuous improvement and encourage data-driven decision making.

Business Value & Automation

• Identify opportunities to deliver cost reduction, improved productivity, faster processing, better controls and enhanced client experience.
• Build business cases and quantify expected benefits.
• Identify opportunities for STP, workflow automation, data improvements and technology enablement.
• Partner with technology teams to ensure solutions address the underlying business problem.
• Measure realised benefits following implementation.

Stakeholder Management

• Work closely with senior stakeholders to understand strategic priorities and translate them into actionable transformation initiatives.
• Facilitate workshops with business and technology teams.
• Present recommendations, business cases and progress to senior management.
• Influence stakeholders and drive change across teams without relying solely on formal authority.

Required Experience

• 10+ years' experience in process reengineering, business transformation, operational transformation, consulting or a similar discipline.
• Demonstrated experience leading multiple projects/programmes simultaneously.
• Proven track record of delivering measurable business value through process improvement.
• Strong experience in process analysis, process redesign and operating-model transformation.
• Experience working with senior business and technology stakeholders.
• Strong project management and execution capabilities.
• Experience with Lean Six Sigma / continuous improvement methodologies.
• Ability to translate complex business problems into practical, implementable solutions.
• Strong analytical, problem-solving and communication skills.
• Experience with STP, automation, digital transformation or workflow optimisation.

Preferred Experience

• Experience within Global Markets / Investment Banking / Financial Services.
• Exposure to Structured Products, Derivatives, Trading, Treasury or Markets Operations.
• Experience working in global, multi-location teams.
• Data/analytics skills such as SQL, Power BI or similar tools.