Process Improvement Lead

Morson Edge (Financial Services); Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Morson Edge (Financial Services) is seeking a Process Reinvention Lead for their Data Transformation team. This role focuses on leading the lifecycle of process reinvention, collaborating with leaders to design scalable, data-driven, and AI-ready processes.

The ideal candidate will possess deep expertise in process mapping and service design, enhancing operational excellence and embedding continuous improvement across the organization. Experience in the asset management field is essential.

Qualifications

• Proven experience delivering large-scale transformation programmes.
• Strong expertise in AI-enabled process improvement initiatives.
• Deep understanding of data, analytics, and automation.

Responsibilities

• Lead and develop the Data & AI Process Reinvention capability.
• Identify and deliver high-value transformation initiatives.
• Design future-state processes and operating models that are AI-enabled.

Skills

Process mapping

Process mining

Service design

Stakeholder management

Operational excellence methodologies

Job description

Process Reinvention Lead – Investment Management - Perm

Location: London / Hybrid

We are partnering with a leading asset manager to appoint an AI & Data Process Lead within its Data Transformation team.

You will own the end-to-end process reinvention lifecycle, challenging existing ways of working and designing future-state processes, operating models, and organisational structures that are scalable, insight-driven, and automation-ready. Working closely with senior leadership and Data & AI teams, you will help embed a culture of continuous improvement and champion data-led decision making across the organisation.

Key Responsibilities

• Lead and develop the Data & AI Process Reinvention capability across the business.
• Partner with senior stakeholders to identify, prioritise, and deliver high-value transformation and process improvement initiatives.
• Design and implement future-state processes and operating models that are scalable, insight-driven, and AI-enabled. Ensure initiatives are value-led and leverage the latest capabilities in data, analytics, automation, and artificial intelligence.
• Drive innovation and operational excellence by continuously evolving tools, methodologies, and ways of working.
• Promote best practice and support the development and upskilling of colleagues across the organisation.

Candidate Requirements

• Proven experience delivering large-scale transformation programmes and AI-enabled process improvement initiatives.
• Strong expertise in process mapping, process mining, service design, and operational excellence methodologies.
• Deep understanding of how data, analytics, automation, and AI can be leveraged to drive business transformation.
• Excellent communication and stakeholder management skills, with the ability to influence and engage senior leaders.
• Previous experience within the Asset Management / Investment Management industry or Financial Services is essential.