Proactive Office Manager — Client Onboarding & Ops

5 Star Recruitment; Greater London; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Market-rate salary

28 days annual leave

Autonomy & Support

Growth opportunities

Friendly environment

Job summary

5 Star Recruitment in the United Kingdom is seeking an Office Manager/Administrator to keep day-to-day operations running smoothly, act as the first point of contact for clients, manage onboarding and invoicing, and ensure seamless office workflows.

The role requires highly organized, self-motivated and tech-savvy individuals who enjoy delivering a top-tier client experience and can work with MS Office, calendars and communications.

Qualifications

• Proven ability to stay organized with systems and processes.
• Strong communication and attention to detail to deliver top-notch client experiences.
• Proactive, self-motivated and able to work without constant supervision.

Responsibilities

• Calendar Management: Keep partners' schedules on track and running smoothly.
• Client Onboarding: Engage letters, AML checks, and onboarding new clients.
• Financial Admin: Manage invoicing, direct debit collections, and reconciliations.
• Client Compliance: Manage confirmation statements and dormant accounts.
• Office Coordination: Handle phones, emails, and day-to-day operations.
• Client Records: Maintain accurate and up-to-date files and documentation.
• First Point of Contact: Be the friendly and professional face or voice for clients.

Skills

Highly organized

Self-motivated

Tech-savvy

Problem-solving

Client-focused

Team player

Excellent communication

Attention to detail

Tools

MS Office

Calendar/Email management

Job description

5 Star Recruitment in the United Kingdom is seeking an Office Manager/Administrator to keep day-to-day operations running smoothly, act as the first point of contact for clients, manage onboarding and invoicing, and ensure seamless office workflows.

The role requires highly organized, self-motivated and tech-savvy individuals who enjoy delivering a top-tier client experience and can work with MS Office, calendars and communications.