Proactive Client Onboarding & Office Administrator

Bk Plus; Healey; On-site; GBP 21,000 - 27,000; Full time

Job summary

bk plus is seeking a highly organised Administrator for our Chorley office. You will support front-of-house and the wider team, coordinating office administration and client onboarding, with a focus on accuracy and proactive problem-solving.

The role requires strong organisational and IT skills, the ability to work independently, and a professional, client-focused approach in a busy professional environment.

Qualifications

• Strong administrative, organisational or customer service background.
• Able to work independently with minimal supervision.
• Excellent IT skills and ability to learn new systems confidently.
• Experience in accountancy practice not required.
• Attention to detail and accuracy in records and invoicing.

Responsibilities

• Coordinating and supporting the administrative functions of the office.
• Collaborating with colleagues to ensure efficient processes.
• Meeting and greeting clients and visitors.
• Answering phone calls and managing enquiries.
• Arranging meeting rooms and refreshments.
• Supporting Partners and Senior Managers with admin projects.
• Creating and issuing client invoices.
• Managing client onboarding and AML procedures.
• Maintaining accurate client records and databases.
• Ordering office supplies and managing stock levels.
• Handling post and general office administration.
• Keeping up to date with internal systems and software.
• Supporting continuous improvement of administrative processes.

Skills

Organisational skills

Time management

Communication skills

Proactive attitude

Customer service

Independent working

Tools

Microsoft Office

Job description

bk plus is seeking a highly organised Administrator for our Chorley office. You will support front-of-house and the wider team, coordinating office administration and client onboarding, with a focus on accuracy and proactive problem-solving.

The role requires strong organisational and IT skills, the ability to work independently, and a professional, client-focused approach in a busy professional environment.