Proactive Installation Planner | Training & Career Growth

Johnson Controls, Inc.; Sunbury-on-Thames; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Salary

25 days annual leave

Holiday Purchase Scheme

Employer pension match

Life assurance

Employee assistance program

Referral scheme

Exclusive Discounts

Career Development

Job summary

Johnson Controls is seeking an organised Subscriber Installation Planner to support our installation operations. You will plan installation workloads, coordinate customer bookings and work with Field Line Managers to resolve scheduling issues, ensuring a smooth customer experience.

We offer comprehensive benefits, strong pension, life assurance, and an environment that supports career development. Full training will be provided in a fast-paced, team-oriented setting.

Qualifications

• Experience in customer-facing roles or service delivery.
• Ability to learn new systems and software.
• Organised and proactive with good communication.

Responsibilities

• Plan and schedule installation workloads to maximise efficiency.
• Coordinate appointments and support customer bookings.
• Collaborate with Field Line Managers to resolve scheduling issues.
• Provide administrative support to keep operations running smoothly.
• Identify and resolve potential issues before they impact service.

Skills

Customer service

Computer literacy

Proactive attitude

Organisational skills

Job description

Johnson Controls is seeking an organised Subscriber Installation Planner to support our installation operations. You will plan installation workloads, coordinate customer bookings and work with Field Line Managers to resolve scheduling issues, ensuring a smooth customer experience.

We offer comprehensive benefits, strong pension, life assurance, and an environment that supports career development. Full training will be provided in a fast-paced, team-oriented setting.