Proactive Housing Outreach Specialist

Planning News; Stirling; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

Ashfield District Council is recruiting an Assertive Outreach Officer to work with households who are homeless or facing urgent housing need. You will identify support needs and develop tailored action plans in partnership with service users and agencies.

The role requires strong relationship-building, support throughout the housing journey, and accurate case records, with a proactive attitude and commitment to high-quality, customer-focused services. Closing date and interview details apply.

Responsibilities

• Identify support needs of households who are homeless or facing urgent housing need.
• Develop tailored action plans in partnership with service users and agencies (social care, health, voluntary sector).
• Provide hands-on support through the housing journey—from searching for accommodation to tenancy guidance.
• Maintain accurate case records, monitor outcomes and contribute to service improvement through reporting.

Job description

Ashfield District Council is recruiting an Assertive Outreach Officer to work with households who are homeless or facing urgent housing need. You will identify support needs and develop tailored action plans in partnership with service users and agencies.

The role requires strong relationship-building, support throughout the housing journey, and accurate case records, with a proactive attitude and commitment to high-quality, customer-focused services. Closing date and interview details apply.