Proactive Housing Outreach Officer

Spacehouse Limited; Stirling; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

Ashfield District Council is seeking an Assertive Outreach Officer to work with households facing homelessness or urgent housing need, providing proactive support and tailored planning. You will assess needs, build trust with service users, and coordinate with housing, social care, health, and voluntary services to secure settled accommodation.

Role requires strong relationship-building, problem-solving, and the ability to maintain case records and contribute to service improvements.

Qualifications

• Detailed needs assessments and tailored action plans in partnership with service users and agencies.
• Collaborate with social care, health services, and voluntary sector organisations.

Responsibilities

• Identify support needs and barriers to housing for households who are homeless or in urgent housing need.
• Develop tailored action plans with service users and agencies.
• Provide hands-on support on the housing journey from search to tenancy responsibilities.
• Maintain accurate case records and monitor outcomes.

Skills

Relationship-building

Problem-solving

Needs assessments

Stakeholder collaboration

Job description

Ashfield District Council is seeking an Assertive Outreach Officer to work with households facing homelessness or urgent housing need, providing proactive support and tailored planning. You will assess needs, build trust with service users, and coordinate with housing, social care, health, and voluntary services to secure settled accommodation.

Role requires strong relationship-building, problem-solving, and the ability to maintain case records and contribute to service improvements.