Proactive Housing Outreach Officer

Kirklees Metropolitan Council; Dunblane; On-site; GBP 30,000 - 32,000; Full time

Job summary

Ashfield District Council in Dunblane seeks an Assertive Outreach Officer to support households who are homeless or experiencing urgent housing need. You will work proactively with service users, building trust and empowering them to improve their circumstances.

You will carry out detailed needs assessments, develop tailored action plans with partners, and provide hands-on support across the housing journey while maintaining thorough case records and contributing to service improvement.

Qualifications

• Strong relationship-building and problem-solving skills are essential.

Responsibilities

• Carry out detailed needs assessments and develop tailored action plans with service users and partner agencies.
• Provide hands-on support throughout the housing journey, from searching for accommodation and attending viewings to explaining tenancy responsibilities and sustaining new homes.
• Maintain accurate case records, monitor outcomes, and contribute to service improvement through reporting and partnership forums.

Skills

Relationship-building

Problem-solving

Job description

Ashfield District Council in Dunblane seeks an Assertive Outreach Officer to support households who are homeless or experiencing urgent housing need. You will work proactively with service users, building trust and empowering them to improve their circumstances.

You will carry out detailed needs assessments, develop tailored action plans with partners, and provide hands-on support across the housing journey while maintaining thorough case records and contributing to service improvement.