Proactive Credit Controller - Part-Time, Office-Based

My Key Recruitment; Birmingham; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

Performance-related commission

Job summary

My Key Recruitment is partnering with a growing business in Edgbaston, Birmingham, to recruit an experienced Credit Controller on a permanent, part-time basis.

You will own a workload, chase overdue payments by phone and email, and build professional relationships with clients while aiming to meet monthly collection targets. The role offers scope to develop as the company expands and rewards performance with commission.

Qualifications

• Experience as Credit Controller or in a similar role.
• Proven ability to collect payments and manage accounts.
• Excellent communication and negotiation skills.

Responsibilities

• Take ownership of outstanding accounts from instruction to resolution.
• Proactively contact customers regarding overdue balances.
• Follow up payments via telephone, email and SMS.
• Prepare and issue payment and credit control correspondence.
• Negotiating repayment arrangements where appropriate.
• Liaise with clients on payment plans and progress.
• Monitor agreed arrangements and follow up missed payments.
• Maintain accurate CRM records and account progression.
• Identify disputes delaying payment and resolve where possible.
• Support improvements to internal credit control processes as the business grows.

Skills

Chasing overdue payments

Negotiation

Customer communication

Organisational skills

CRM experience

HubSpot experience

Tools

HubSpot CRM

Job description

My Key Recruitment is partnering with a growing business in Edgbaston, Birmingham, to recruit an experienced Credit Controller on a permanent, part-time basis.

You will own a workload, chase overdue payments by phone and email, and build professional relationships with clients while aiming to meet monthly collection targets. The role offers scope to develop as the company expands and rewards performance with commission.