Proactive Credit Controller - Cash & Collections

Eaton Syalon Ltd; Burton upon Trent; On-site; GBP 30,000 - 35,000; Full time

Job summary

Eaton Syalon Ltd is seeking an experienced and proactive Credit Controller to join their finance team in Burton upon Trent. This hands-on role requires excellent communication, attention to detail, and the confidence to build positive relationships with customers while ensuring debts are collected efficiently.

Key duties include chasing debt by phone/email, allocating cash, resolving invoice queries, producing aged debtor reports, and supporting month-end processes.

Qualifications

• Previous experience in a Credit Control role, ideally stand–alone credit control experience.
• Excellent communication and negotiation skills.
• Strong organisational skills with the ability to prioritise a busy workload.
• High levels of accuracy and attention to detail.
• Experience of managing customer accounts and resolving payment queries.
• Confidence using finance systems and Microsoft Excel.
• A professional and customer–focused approach.
• The ability to work independently while contributing to a collaborative finance team.

Responsibilities

• Proactively and reactively chase outstanding customer debt by telephone, email and letter.
• Allocate cash receipts accurately and promptly.
• Investigate and resolve invoice and purchase order queries.
• Produce weekly and monthly aged debtor reports.
• Monitor credit limits.
• Raise and issue sales invoices and credit notes.
• Process new customer account applications.
• Place customer accounts on stop where appropriate.
• Produce due–date invoice reports and follow up outstanding balances.
• Issue end–of–month customer statements.
• Complete daily cash account bank reconciliations and allocations.
• Process sales and cash book imports.
• Process subcontractor invoices.
• Attend weekly credit control meetings.

Skills

Credit control experience

Excellent communication

Negotiation skills

Attention to detail

Microsoft Excel

Organisational skills

Tools

MS Excel

Finance systems

Invoicing software

Job description

Eaton Syalon Ltd is seeking an experienced and proactive Credit Controller to join their finance team in Burton upon Trent. This hands-on role requires excellent communication, attention to detail, and the confidence to build positive relationships with customers while ensuring debts are collected efficiently.

Key duties include chasing debt by phone/email, allocating cash, resolving invoice queries, producing aged debtor reports, and supporting month-end processes.