Private Patient Services Coordinator

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 21,000 - 27,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a motivated Private Patient Administrator to join the Private Patient Unit at Frimley Park Hospital. You will handle bookings, admissions, outpatient appointments, insurance authorisations, and payments, liaising with consultants, patients, insurers and clinical teams to deliver a professional, high-quality service.

The successful candidate will have excellent communication, organisational and IT skills, manage patient records across multiple

Qualifications

• Excellent communication, organisational and IT skills.
• Ability to manage a varied workload while maintaining accuracy and attention to detail.
• Maintaining patient records across multiple systems; ensuring data quality, confidentiality and customer care.

Responsibilities

• Provide administrative support to Private Patient Unit, managing bookings, admissions, outpatient appointments, insurance authorisations and payments.
• Liaise with patients, consultants, insurers and clinical teams to coordinate appointments and documentation.
• Maintain accurate patient records across multiple systems and support data governance requirements.
• Support theatre scheduling activities and maximise efficient use of private patient facilities.

Skills

Communication skills

Organisation skills

IT skills

Job description

Frimley Health NHS Foundation Trust is seeking a motivated Private Patient Administrator to join the Private Patient Unit at Frimley Park Hospital. You will handle bookings, admissions, outpatient appointments, insurance authorisations, and payments, liaising with consultants, patients, insurers and clinical teams to deliver a professional, high-quality service.

The successful candidate will have excellent communication, organisational and IT skills, manage patient records across multiple