Private Healthcare Front Desk & Patient Care Coordinator

Recruitment Services UK; Windlesham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Business mileage paid

Full training on practice procedures

Small close team working directly with

Weekly updates to CEO

Job summary

Recruitment Services UK is seeking a Receptionist / Patient Care Coordinator for a private GP and dental membership practice on the Surrey Heath / Berkshire border. The role runs 25–45 hours per week with flexible patterns and pro rata pay.

You will be the first and last point of contact for patients and will own day‑to‑day management of diaries, clinics, referrals, membership and admin tasks. You will work closely with the CEO and Medical Director, ensuring a high standard of patient care,

Qualifications

• Experience in front‑of‑house, reception or patient/customer coordination role, ideally in private healthcare or similar settings.
• Warm, confident and polished on the phone and in person; able to handle high‑expectation clients.
• Highly organised: manage several diaries and processes concurrently.

Responsibilities

• Be the welcoming face and voice of the practice; handle calls, emails and bookings.
• Oversee clinic bookings, payments, paperwork and supplies before clinicians start; assist during/after clinics.
• Coordinate blood tests, referrals, labs and CRM updates; manage membership renewals and annual health checks.
• Process payments, raise invoices, send monthly statements and chase outstanding items.
• Conduct monthly stock checks and manage opening/closing routines.
• Support CEO with project tracking, coordinate external suppliers and report weekly updates.

Skills

Front-of-house experience

Phone etiquette

Organisation

Diary management

Customer coordination

Tools

Semble

Job description

Recruitment Services UK is seeking a Receptionist / Patient Care Coordinator for a private GP and dental membership practice on the Surrey Heath / Berkshire border. The role runs 25–45 hours per week with flexible patterns and pro rata pay.

You will be the first and last point of contact for patients and will own day‑to‑day management of diaries, clinics, referrals, membership and admin tasks. You will work closely with the CEO and Medical Director, ensuring a high standard of patient care,