Prisoner Custody Officer

TN United Kingdom; Kingston upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization as a Prisoner Custody Officer, where you will play a crucial role in ensuring the safety and wellbeing of detainees. This position offers a supportive work environment with opportunities for growth through continuous training and annual salary increments. You will work as part of a dedicated team, providing essential escorting and custody services while making a meaningful impact in the community. With a focus on inclusivity and employee wellbeing, this role is perfect for individuals who are committed to making a difference and are ready to embrace a rewarding career in the criminal justice sector.

Benefits

Pension (matched up to 6%)

Life Insurance

Employee Assistance Programme

Healthcare and Dental Plans

Annual Leave

Flexible Shifts

Discounts on Leisure and Retail

Qualifications

• Strong communication skills for managing detainees effectively.
• Commitment to physical and mental wellbeing of detainees.

Responsibilities

• Oversee detainees during court proceedings and ensure their safety.
• Conduct searches, provide food and drink, and complete paperwork.

Skills

Communication Skills

Physical Fitness

Teamwork

Problem Solving

Education

Driver's License

Interest in Criminology or Psychology

Job description

Job Description

Location: Kingston-upon-Thames Crown Court

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) offers more than just a job; it’s an opportunity to be part of something meaningful, to join a supportive work environment where you are valued, and to make a difference daily. We provide:

• Base Salary of £, (hrs pw).
• Recognition and growth opportunities through continuous training and development; annual salary increments (year 2 - £, / year 3 - £, / year 4 - £,).
• Pension (matched up to 6%), life insurance, days of annual leave (increasing after 7 years' service), plus Bank Holidays.
• Benefits supporting your and your family's health and wellbeing, including Employee Assistance Programme, Thrive App, MIND, healthcare and dental plans.
• Access to discounts and deals such as Merlin Attractions, mobile phones, cinema, leisure, retail, and hospitality discounts.
• A diverse and inclusive culture where you can make a positive impact.

We operate on a 6-week rota, covering various early and late shifts with flexible arrangements and additional hours. Some days may have unpredictable finishing times, but the schedule is provided in advance to help you plan your time off.

About the Role

As a PCO at our court, you will work as part of a team to provide safe and secure escorting and custody services, focusing on the physical and mental wellbeing of detainees. Responsibilities include overseeing detainees during court proceedings, accompanying defendants, conducting searches, ensuring provision of food and drink, and completing necessary paperwork.

What You Need

We value diverse backgrounds; previous experience is not essential. What matters is your commitment to making a difference. You will undergo a 5.5-week training course and learn from experienced colleagues. Ideally, you hold a valid driver’s license, are reasonably fit, and possess strong communication skills suitable for managing various situations. An interest in criminology or psychology is beneficial.

Assessment Process

Online assessment via email, a briefing call to assess eligibility, a competency-based virtual interview, followed by a short role-play and written exercise.

Additional Information

This role is exempt from the Rehabilitation of Offenders Act 1974. Employment is subject to Ministry of Justice Enhanced Level 2 checks, DBS clearance, and satisfactory references.