Prisoner Custody Officer - The Old Bailey

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization as a Prisoner Custody Officer at The Old Bailey, where you will play a crucial role in ensuring the safety and wellbeing of detainees. This position offers a unique opportunity to make a meaningful impact while working in a supportive and diverse team. With a focus on continuous training and development, you will be equipped with the skills needed to excel in your role. Enjoy a range of benefits, including a pension plan, health and wellbeing support, and discounts on various services. If you are committed to making a difference and thrive in a dynamic environment, this role is for you.

Benefits

Pension (matched up to 6%)

Life Insurance

Annual Leave

Healthcare and Dental Plans

Employee Assistance Programme

Discounts on Attractions

Flexible Shifts

Continuous Training & Development

Qualifications

• Strong communication skills and good physical fitness are essential.
• Interest in criminology or psychology is a plus.

Responsibilities

• Provide safe escort and custody services for detainees.
• Ensure the physical and mental wellbeing of individuals in custody.

Skills

Communication Skills

Physical Fitness

Teamwork

Interest in Criminology or Psychology

Education

High School Diploma

Job description

Prisoner Custody Officer - The Old Bailey, London

Client:

Serco

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

69779f64e758

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Location: The Old Bailey

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job; it’s an opportunity to be part of something meaningful, to join a supportive team where you are valued, and to make a difference daily. We offer:

• Base Salary of £[amount], [hours per week]
• Recognition of your contributions and growth with continuous training & development opportunities, annual salary increments (e.g., Year 2 - £[amount], Year 3 - £[amount], Year 4 - £[amount])
• Pension (matched up to 6%), life insurance, annual leave (increasing after 7 years’ service), and Bank Holidays
• Benefits supporting health and wellbeing, such as Employee Assistance Programme, Thrive App, MIND, healthcare and dental plans
• Discounts on attractions, mobile phones, cinema, retail, and hospitality
• A diverse and inclusive culture where you can make a positive impact

We operate 24/7, covering various shifts. Flexibility is essential due to the nature of the role, which may include unpredictable finishing times. A rota is provided in advance to help you plan your time off.

About the Role:

As a PCO at our court, you’ll work in a team to provide safe escort and custody services, focusing on the physical and mental wellbeing of detainees. Responsibilities include escorting defendants in court and cells, searching property or individuals, ensuring food and drinks are available, and completing paperwork and data entry.

What you need to do the job:

Previous experience is not essential. We value commitment to making a difference. You will undergo a 5.5-week training course and learn from experienced colleagues. A valid driver’s license, good physical fitness, and strong communication skills are preferred. An interest in criminology or psychology is a plus.

Use our careers assistant tool to learn more.

Assessment Process:

Online assessment -> Briefing call -> Virtual competency interview -> Role-play and written exercise.

Additional Information:

Roles are subject to the Rehabilitation of Offenders Act 1974 and require Ministry of Justice Enhanced Level 2 checks, including DBS checks and employment references.

Note: If you do not hold a passport from the country of the vacancy, a work permit may be required. For more info, visit our Blog.

Applications should be submitted via the 'Apply now' button. Do not provide bank details during application.

Created on 26/04/2025 by TN United Kingdom