Prisoner Custody Officer

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Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) offers more than just a job; it's an opportunity to be part of something meaningful, to join a supportive work family where your contributions are valued, and to make a daily difference. We also provide:

• Base Salary of £, (hrs pw)
• Recognition of your contributions and growth, with annual salary increments (Year 2 - £, / Year 3 - £, / Year 4 - £,)
• Pension (matched up to 6%), life insurance, days of annual leave (increasing after 7 years’ service), plus Bank Holidays
• A range of health and wellbeing benefits such as Employee Assistance Programme, MIND, Simply Health Care, Dental Plans, and more
• Access to discounts and deals including Merlin Attractions, Mobile Phones, Cinema, Leisure, Retail, and Hospitality discounts
• A supportive team and culture that values diversity and inclusion, where you can make a positive impact

We operate 24/7, covering various early and late shifts, hrs pw. Flexibility is essential due to the role's nature, with different working arrangements and additional hours. Some days may have unpredictable finishing times, but we provide a rota in advance to help you plan your meaningful time off.

About the Role:

As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services, focusing on the physical and mental wellbeing of detainees.

During court proceedings, you'll be responsible for their care until they return to custody or are released. Key duties include accompanying defendants in courtrooms and cells, searching property or individuals, ensuring food and drink are available, and completing paperwork and data entry.

What You Need to Do the Job:

Our current PCOs come with diverse work and life experiences. What matters is your commitment to making a difference. You will learn during a 5 1/2-week training course and through support from experienced colleagues.

Ideally, you’ll have a valid driver’s license, be reasonably fit, and possess good written and verbal communication skills to manage various situations. This role may suit those interested in criminology or psychology.

Use our careers assistant tool to learn more:

Assessment Process:

Online Assessment (via email) → Briefing call to assess eligibility → Competency-based virtual interview → Short role-play and written exercise

Additional Information:

All roles are exempt from the Rehabilitation of Offenders Act 4. Employment is subject to Ministry of Justice Enhanced Level 2 checks, including DBS (Adult & Child Barring) and satisfactory references.