Prison Education Admin - 12-Month FTC

Novus; Wrexham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

38 days annual leave

Pension contributions

Retail Discounts

Employee Assistance Programme

Job summary

Novus Cambria is seeking an organised Administrator on a 12-month fixed term maternity cover at HMP Berwyn, Wrexham. The role is full-time, 37 hours per week, providing essential administrative support to the education team and learners.

You will manage learner and course information, handle data in line with procedures, and communicate with colleagues, prison departments and external partners, ensuring smooth operations and compliance.

Qualifications

• GCSE Maths and English at Grade C or above
• Business Administration qualification at Level 2 or above or equivalent experience
• Welsh language fluency desirable
• Experience supporting an administrative service within a busy office
• Experience using MS Office including Excel and Word
• Experience maintaining electronic and paper-based data records

Responsibilities

• Provide effective administrative support to the education team, helping to ensure programmes, learner records and day-to-day processes run smoothly.
• Maintain accurate learner and course information using internal systems, ensuring data is recorded, updated and handled in line with relevant procedures.
• Support communication between colleagues, learners, prison departments and external stakeholders, responding to queries in a professional and timely manner.
• Assist with preparing documentation, reports, registers and resources to support teaching, learning and quality assurance activity.
• Contribute to a safe, secure and organised education environment by following prison procedures and supporting the wider team as required.

Skills

Literacy and numeracy

Welsh language (desirable)

Administration experience

MS Office proficiency

Education

Business Administration qualification (Level 2+)

Tools

Microsoft Office

Job description

Novus Cambria is seeking an organised Administrator on a 12-month fixed term maternity cover at HMP Berwyn, Wrexham. The role is full-time, 37 hours per week, providing essential administrative support to the education team and learners.

You will manage learner and course information, handle data in line with procedures, and communicate with colleagues, prison departments and external partners, ensuring smooth operations and compliance.