Administrator (12 month Fixed Term Maternity Cover)

Novus; Wrexham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

38 days annual leave

Pension contributions

Retail Discounts

Employee Assistance Programme

Job summary

Novus Cambria is seeking an organised Administrator on a 12-month fixed term maternity cover at HMP Berwyn, Wrexham. The role is full-time, 37 hours per week, providing essential administrative support to the education team and learners.

You will manage learner and course information, handle data in line with procedures, and communicate with colleagues, prison departments and external partners, ensuring smooth operations and compliance.

Qualifications

• GCSE Maths and English at Grade C or above
• Business Administration qualification at Level 2 or above or equivalent experience
• Welsh language fluency desirable
• Experience supporting an administrative service within a busy office
• Experience using MS Office including Excel and Word
• Experience maintaining electronic and paper-based data records

Responsibilities

• Provide effective administrative support to the education team, helping to ensure programmes, learner records and day-to-day processes run smoothly.
• Maintain accurate learner and course information using internal systems, ensuring data is recorded, updated and handled in line with relevant procedures.
• Support communication between colleagues, learners, prison departments and external stakeholders, responding to queries in a professional and timely manner.
• Assist with preparing documentation, reports, registers and resources to support teaching, learning and quality assurance activity.
• Contribute to a safe, secure and organised education environment by following prison procedures and supporting the wider team as required.

Skills

Literacy and numeracy

Welsh language (desirable)

Administration experience

MS Office proficiency

Education

Business Administration qualification (Level 2+)

Tools

Microsoft Office

Job description

Job description

Are you an organised, proactive and looking for a rewarding opportunity where your work can make a real difference? We are looking for a detail-oriented, reliable individual to join our team as an Administrator on a 12-month maternity cover basis. This is a fantastic opportunity to play a key role in supporting the smooth running of prison education services within a unique and purposeful setting, supporting colleagues and learners to access the tools, data and support they need to succeed.

We have a great opportunity available to join Novus Cambria, our prison education provider at HMP Berwyn, working as an Administrator. This role is offered on a 12 month fixed term, full-time basis, working 37 hours per week.

Who are Novus Cambria?

As one of the UK's lead providers of offender learning, Novus Cambria facilitates excellence in learning, skills, employability and progression pathways for offenders. We bring a local focus with national strength to the table, enabling us to be a powerful and united voice for offender learning. We are also part of the LTE group of companies that include Novus, The Manchester College, MOL, Total People, UCEN, and LTE Group Operations.

Site Information

HMP Berwyn is a Category C prison in Wrexham County Borough, Wales. It accommodates a male population. It is the largest prison in the UK, opened in 2017, and is operated by His Majesty's Prison Service. The prisons aim is to create an environment in which staff and prisoners feel safe at all times. The prison's mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the individual role will also be shared during the interview process.

• Provide effective administrative support to the education team, helping to ensure programmes, learner records and day-to-day processes run smoothly.
• Maintain accurate learner and course information using internal systems, ensuring data is recorded, updated and handled in line with relevant procedures.
• Support communication between colleagues, learners, prison departments and external stakeholders, responding to queries in a professional and timely manner.
• Assist with preparing documentation, reports, registers and resources to support teaching, learning and quality assurance activity.
• Contribute to a safe, secure and organised education environment by following prison procedures and supporting the wider team as required.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Have good literacy and numeracy skills - GCSE Maths and English at Grade C or above
• Hold an appropriate Business Administration qualification at L2 or above (or have equivalent occupational experience)
• Be able to speak and understand Welsh fluently (Desirable but not essential)
• Have experience of supporting an efficient administration service within a busy office environment
• Have experience of using a variety of Microsoft Office packages including Excel and Word
• Have experience of maintaining accurate electronic and paper-based data recording systems

Benefits

• 38 days annual leave, inclusive of bank holidays
• Significant pension contributions (Aviva Auto-enrolment pension scheme)
• Retail Discounts
• Employee Assistance Program

Safeguarding

Novus Cambria is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.

Equal Opportunities Statement

Novus Cambria is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 30/09/2026. However, sometimes the job advert may close early if we receive a good response!