Administration

LTE Group; Liverpool; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

35 days annual leave

8 bank holidays

Wellbeing time

LGPS pension

Retail discounts

Employee Assistance Program

Cycle to work scheme

Job summary

Novus is recruiting a Senior Administrator to join our team at HMP Altcourse on a fixed-term maternity cover from August 2026 to July 2027. The role is full-time, 37 hours per week, based on site at the prison education provider.

You will support a busy education team with efficient administration, data handling, excellent customer service and strong IT skills. Level 2 literacy/numeracy and ICT or Business Administration qualifications are required, with LGPS pension, generous leave and

Qualifications

• Hold Level 2 qualifications in Literacy and Numeracy or be willing to gain within agreed timescales.
• Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business Administration OR have relevant industrial experience and skills.
• Provide excellent customer service across a range of internal and external stakeholders
• Have experience contributing to an effective and efficient administration within a busy office environment.
• Have experience maintaining accurate electronic and paper-based data, using data recording systems as required.
• Have time management skills
• Demonstrate excellent communication and interpersonal skills
• Demonstrate up to date IT skills.
• 35 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions (LGPS)
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Responsibilities

• Please see the attached role profile for an overview of general role responsibilities.
• Specific details of the role are shared during the interview process.

Skills

Customer service

Data entry

Time management

Communication

IT skills

Interpersonal skills

Education

Level 2 Literacy & Numeracy

Level 2 ICT or Business Administration

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Are you a detail-oriented, organised, and proactive individual looking to make an impact in a dynamic and fast-paced environment? We’re on the hunt for an exceptional Senior Administrator to join our team! If you thrive in a role where no two days are the same and love supporting a team with your outstanding organisational skills, this is the perfectopportunity for you.

We have a great opportunity available to join Novus, our prison education provider at HMP Altcourse, working as a Senior Administrator. This role is offered on a Fixed Term (Maternity Cover August 2026- July 2027), full-time basis, working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Altcourse is a category B local prison, receiving sentenced and remand adult male prisoners as well as young offenders. The prisons aim is to create an environment in which staff and prisoners feel safe. The prison’s mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Hold Level 2 qualifications in Literacy and Numeracy or be willing to gain within agreed timescales.
• Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business AdministrationOR have relevant industrial experience and skills.
• Provide excellent customer service across a range of internal and external stakeholders
• Have experience contributing to an effective and efficient administration within a busy office environment.
• Have experience maintaining accurate electronic and paper-based data, using data recording systems as required.
• Have time management skills
• Demonstrate excellent communication and interpersonal skills
• Demonstrate up to date IT skills.
• 35 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions (LGPS)
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

The closing date for this job advert is 08/05/2026. However, sometimes the job advert may close early if we receive a good response!