Family Support Worker

LLOYD'S REGISTER INTERNATIONAL; Pentre Maelor; On-site; GBP 26,000 - 27,000; Part time

Job summary

Lloyd's Register International is seeking a Family Support Worker for HMP Berwyn. This 18.5-hour, part-time role supports families during prison visits, welcoming guests and providing practical guidance to navigate the visiting environment.

You will work with prison staff and external agencies to promote a supportive, child-friendly visits hall and ensure families access available services. Salary £26,003 (FTE) with every-other-weekend shifts.

Qualifications

• Experience supporting families affected by imprisonment.
• Ability to provide emotional support and practical information to families.

Responsibilities

• Welcome families and visitors, providing a warm environment during visits.
• Offer emotional support and practical advice to families affected by imprisonment.
• Facilitate positive family interactions within the visits hall.
• Provide information on available services and resources for families.
• Collaborate with prison staff, external agencies and team members to support families.

Job description

Family Support Worker

• Reference number:23468
• Job Title:Family Support Worker
• Location:HMP Berwyn
• Contract type:PermanentHours:18.5
• Salary:£26,003 (FTE)
• Closing Date:25 September 2026

We are seeking a compassionate and proactive Family Support Worker to join our team. This vital role is based within the HMP Berwyn, focusing on supporting families during prison visits and in the visits hall.

About the Role: as a Family Support Worker, you will:

Welcome families and visitors, providing a warm and friendly environment during their visit.

Offer emotional support and practical advice to families, helping them navigate the challenges of having

a loved one in prison.

Facilitate positive family interactions within the visits hall, promoting a child-friendly and respectful atmosphere.

Provide information on available services and resources for families affected by imprisonment.

Work collaboratively with prison staff, external agencies, and other team members to ensure the best outcomes for families.

This is an18.5-hour postthat worksevery other weekend

Job Category:Family Support Worker

Job Type:Part Time

Job Location:Wrexham HMP Berwyn