Data Analyst

Change Grow Live; Greater London; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Wellness hour weekly

Wellness hub

Contributory pension scheme

Employee discounts

Training and progression opportunities

Refer-a-friend vouchers

Job summary

Change Grow Live in London is seeking a Data Analyst to oversee data collection and analysis across prison services (HMP Wandsworth and HMP ISIS). The role focuses on national reporting frameworks and data quality, with responsibilities for QA, auditing, data cleansing and staff development.

You will lead data requirements, provide administration and training on the clinical data system, and contribute to quality improvement across the service.

Qualifications

• Advanced knowledge of Microsoft Excel.
• Experience maintaining information systems.
• Experience of managing large datasets and analysis.
• Experience developing data processes and systems.
• Experience working as part of a multi-disciplinary team.
• Experience contributing to project development.
• Highly IT literate with good knowledge of Microsoft Office applications.
• Experience delivering technical training.
• Experience working with NDTMS.
• Knowledge of the management of data in health and social care sectors, including substance misuse.

Responsibilities

• To use data that contributes to service user safety and maximise outcomes.
• To produce reporting external audiences (including commissioners).
• To produce regular and ad hoc data, analysis and reporting for internal requirements.
• To support the wider contracting and performance management requirements and that information is shared and disseminated in a professional and timely manner.
• Functional expert on the clinical case management and reporting system
• Identify any issues with data recording and take a solution focused approach to addressing these inaccuracies through collaboratively engaging the wider service team.
• Be the lead contact for service data requirements.
• Provide administration and training on the clinical case management and reporting system.
• To link operational and system pathways and processes.
• Take an active role in wider service leadership.
• Be part of ongoing quality improvement, connecting with resources such as central data and quality teams and using centrally produced information.
• Provide regular supervision meetings and lead on HR processes such as absence management for a team of administrators.

Skills

Advanced Excel

Data analysis

Information systems management

Managing large datasets

Data processes

Multi-disciplinary teamwork

Project development

IT literacy

Technical training delivery

NDTMS knowledge

Tools

NDTMS

MS Office

Clinical data system

Job description

Overview

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for aData Analystto join our London prison services. This person will hold responsibility for overseeing the efficient collection and analysis of data across multiple services. There will be particular focus on national reporting frameworks and being familiar with local data collection, analysis and reporting in other formats as and when required. This role will also include but not be limited to have a quality assurance, auditing, data cleansing and staff development and leadership.

PLEASE NOTE THIS IS A PRISON BASED ROLE AND IS SUBJECT TO PRISON SECURITY CLEARANCE. THIS ROLE IS WORKING WITHIN HMP WANDSWORTH OR HMP/YOI ISIS EVERY WORKING DAY.

Where: HMP Wandsworth, Heathfield Road, London, SW18 3HU AND HMP/YOI Isis, Western Way, London SE28 0NZ

Hours:Full Time, 37.5 hours per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the Services:

Change Grow Live operates the Substance Misuse Psychosocial Interventions provision at HMP Wandsworth and HMP/YOI Isis. They are specialist services based within the prison that is committed to supporting service users to tackle their drug and alcohol use, reduce reoffending and lead happier, healthier lives. Whether their aim is to stop using substances completely, to cut down, or for harm reduction information, we are here to support that journey. HMP Wandsworth is a Cat B local remand prison in Wandsworth, South West London. HMP/YOI Isis is a Cat C men’s prison and young offender institution in Thamesmead, South East London, with prisoners aged between 18 – 27.

About the role:

• To use data that contributes to service user safety and maximise outcomes.
• To produce reporting external audiences (including commissioners).
• To produce regular and ad hoc data, analysis and reporting for internal requirements.
• To support the wider contracting and performance management requirements and that information is shared and disseminated in a professional and timely manner.
• Functional expert on the clinical case management and reporting system
• Identify any issues with data recording and take a solution focused approach to addressing these inaccuracies through collaboratively engaging the wider service team.
• Be the lead contact for service data requirements.
• Provide administration and training on the clinical case management and reporting system.
• To link operational and system pathways and processes.
• Take an active role in wider service leadership.
• Be part of ongoing quality improvement, connecting with resources such as central data and quality teams and using centrally produced information.
• Provide regular supervision meetings and lead on HR processes such as absence management for a team of administrators.

About you:

• Advanced knowledge of Microsoft Excel.
• Experience of maintaining information systems.
• Experience of managing large datasets and analysis.
• Experience of developing data processes and systems.
• Experience of working as part of a multi-disciplinary team.
• Experience of contributing to project development.
• Highly IT literate with good knowledge of Microsoft Office applications.
• Experience of delivering technical training.
• Previous experience of working with NDTMS.
• Knowledge of the management of data in health and social care sectors, including substance misuse.

Please see Job Description and Person Specification attached for further details.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service Capped at 30 days
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Earn vouchers with our refer-a-friend scheme

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we’re happy for you to use it. However, what we’re most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you’ve made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 28 to 30 (£32,802.41 - £35,069.56)

ILW / OLW /Fringe

Inner London Weighting (£4,236.47)

Closing Date

6/9/2026