Support Worker

Change Grow Live; Devizes; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Wellness hour & Wellness hub

Contributory pension

Discounts for shopping, cinema, etc.

Friendly and supportive team

Training, career development & progr.

Refer a Friend scheme

Job summary

Change Grow Live is recruiting a Support Worker to join the Southwest Prisons service, delivering psychosocial interventions to service users across HMP Erlestoke. The role requires assessing and engaging with service users to ensure they access the right intervention at the right time, with potential evenings, weekends and bank holidays.

Based at HMP Erlestoke, you will work 37.5 hours per week on a 12-month fixed-term contract, with pro rata treatment for part-time roles and a focus on

Qualifications

• Has a strong understanding of substance misuse issues
• Excellent communication skills (verbal & written) with good IT skills
• Proactive with strong time management and prioritisation

Responsibilities

• Support service users from entry into the service and through their treatment/recovery journey
• Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate
• Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model
• Advocate on behalf of service users who are unwilling or unable to engage in treatment
• Proactively follow up with service users that miss appointments to increase engagement
• Contribute to risk management processes, including prison ACCT where appropriate
• Help service users to achieve social reintegration and lead meaningful lives

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to individuals using our services, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We are currently recruiting a Support Worker to work as part of the Southwest Prisons service delivering psychosocial interventions to service users across HMP Erlestoke. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. This position may include evenings, weekends and bank holiday working.

Where: HMP Erlestoke, Southwest Prisons

Hours: 37.5 per week (full time)

Contract: 12 Month Fixed Term Contract

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• Support service users from point of entry into the service and through their treatment/recovery journey
• Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate
• Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model
• Advocate on behalf of the service users who are unwilling or unable to engage in treatment
• Proactively follow up with service users that miss appointments to increase opportunity of engagement
• Contribute to risk management processes, including prison ACCT process as appropriate
• Work with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service during your first five years (pro rata for part time).
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a Friend scheme.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There is no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 20 to 21 (£26,296.03 - £27,165.10)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

7/9/2026

Closing Date

1/9/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Andy Durrant | [e-mail] | 01380 814446

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.