Through the Gate Coordinator

Change Grow Live; Newton Abbot; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Annual leave 25 days

Wellbeing hour

Pension

Discounts

Training

Job summary

Change Grow Live is seeking a Through the Gate Worker at HMP Channings Wood to support people preparing for release by helping them access treatment, healthcare and community services, promoting recovery and successful reintegration.

You will develop personalised re-settlement and recovery plans, coordinate referrals to healthcare and community services, and work closely with prison staff and partner agencies to remove barriers to a fresh start.

Qualifications

• Strong communication skills, able to build positive relationships.
• Organised, able to manage competing priorities.
• Able to work independently and as part of a team.
• Proactive, resilient and focused on achieving positive outcomes.
• Willing to learn and develop new skills.
• Experience in substance misuse, criminal justice, mental health, or social care is beneficial but not essential.

Responsibilities

• Support individuals during the 12 weeks leading up to their release from prison.
• Develop personalised resettlement and recovery plans.
• Coordinate referrals to healthcare, treatment and community services.
• Work closely with prison staff, healthcare teams, resettlement teams and external partner agencies.
• Advocate for individuals to access the support they need.
• Promote recovery, resilience, social reintegration and independence.
• Contribute to risk management and safeguarding processes where required

Skills

Communication

Relationship-building

Organisation

Independent work

Resilience

Motivation to learn

Job description

Overview

Looking for a rewarding career where you can make a real difference?

Join our team at HMP Channings Wood as a Through the Gate Worker and help people prepare for life beyond prison. You'll support individuals approaching release to access treatment, healthcare, and community services, helping them build positive futures, sustain recovery, and successfully reintegrate into their communities.

Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but it isn't essential. If you have strong people skills, can build positive relationships, and are passionate about helping others, we'll provide the training and support needed to help you succeed in the role.

This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for career development and progression within a growing service.

If you're looking for a role with purpose, where you can support positive change and help people take the next step towards a brighter future, we'd love to hear from you.

Through the Gate Worker Location: HMP Channings Wood Hours: 37.5 per week Contract: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

Looking for a Rewarding Career Where You Can Make a Real Difference?

As a Through the Gate Worker at HMP Channings Wood, you'll support people preparing for release from prison, helping them overcome barriers, access essential services, and take positive steps towards recovery and independence. You'll play a vital role in helping people build a fresh start by ensuring they have the right support, plans, and connections in place as they transition back into the community. Experience in substance misuse, criminal justice, social care, or mental health can be beneficial, but it isn't essential. If you have strong people skills, can build positive relationships, and are passionate about helping others, we'll provide the training and support needed to develop in the role.

Why Join Us?

This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion and our service will grow alongside it to support an increasing prison population. Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.

What You'll Do

• Support individuals during the 12 weeks leading up to their release from prison.
• Develop personalised resettlement and recovery plans.
• Coordinate referrals to healthcare, treatment, and community services.
• Work closely with prison staff, healthcare teams, resettlement teams and external partner agencies.
• Advocate for individuals to access the support they need.
• Promote recovery, resilience, social reintegration, and independence.
• Contribute to risk management and safeguarding processes where required

What We're Looking For

• Enjoy helping and supporting others.
• Communicate effectively and build positive relationships.
• Are organised and able to manage competing priorities.
• Work well independently and as part of a team.
• Are proactive, resilient, and focused on achieving positive outcomes.
• Are willing to learn and develop new skills.

Experience in substance misuse, criminal justice, mental health, social care, housing, community work, customer service, education, the armed forces, coaching, or mentoring is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide training to support your development.

What We Offer

• 25 days annual leave plus bank holidays.
• Paid weekly Wellbeing Hour.
• Pension scheme and employee wellbeing support.
• Discounts on shopping, travel and entertainment.
• Ongoing training and career development opportunities.

Join Us

At Change Grow Live, we believe everyone deserves the opportunity to change, grow and live life to its full potential.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

25/11/2026