Principal Applied AI Solutions Architect - EMEA

Amazon Web Services (AWS)

Greater London

On-site

GBP 95,000 - 135,000

Full time

11 hours ago
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Job summary

AWS EMEA SARL (UK Branch) is hiring a hands-on Solutions Architect for Amazon Connect within the Applied AI Solutions Architecture team. You will accelerate customer adoption of AI capabilities, assess customer data, design agentic AI solutions, and enable integration with CRMs, ERPs, and databases, while aligning with go-to-market plans.

You will work across AWS as OneTeam, advocate best practices, and help customers move from proof-of-concept to pre-production in a fast-paced,

Qualifications

  • Bachelor's degree in computer science, engineering, mathematics or equivalent.
  • 10+ years of technology domain experience including software/cloud engineering.
  • Experience developing technology solutions and end-to-end IT roadmaps toward cloud computing.
  • Ability to communicate across technical and non-technical audiences, including at C-level.

Responsibilities

  • Lead technical discovery sessions to understand business requirements and AI readiness.
  • Design and configure agentic AI solutions within Amazon Connect and related tools.
  • Architect Agent-to-Agent workflows and secure data access patterns for RAG.
  • Guide customers through pre-production validation and production readiness.

Skills

Data readiness
AI architecture
Customer engagement
AWS Lambda
Python/Node.js

Education

Bachelor's degree in Computer Science or related field

Tools

API Gateway
Step Functions
Kiro IDE
MCP protocol

Job description

AWS EMEA SARL (UK Branch) is hiring a hands-on Solutions Architect for Amazon Connect within the Applied AI Solutions Architecture team. You will accelerate customer adoption of AI capabilities, assess customer data, design agentic AI solutions, and enable integration with CRMs, ERPs, and databases, while aligning with go-to-market plans.

You will work across AWS as OneTeam, advocate best practices, and help customers move from proof-of-concept to pre-production in a fast-paced,

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