Strategic AI Solutions Architect, Connect (EMEA)
Amazon Inc.
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Job summary
Amazon is seeking a Principal Applied AI Solutions Architect for Amazon Connect in the AWS ASP. You will drive strategic customer engagements, design agentic AI solutions, and lead data readiness initiatives to enable AI-enabled contact center deployments.
You will collaborate across AWS teams to create scalable, data-driven AI architectures, mentor field teams, and ensure production readiness. This role emphasizes end-to-end AI adoption and customer outcomes.
Job description
Amazon is seeking a Principal Applied AI Solutions Architect for Amazon Connect in the AWS ASP. You will drive strategic customer engagements, design agentic AI solutions, and lead data readiness initiatives to enable AI-enabled contact center deployments.
You will collaborate across AWS teams to create scalable, data-driven AI architectures, mentor field teams, and ensure production readiness. This role emphasizes end-to-end AI adoption and customer outcomes.
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