Primary Care Finance Support Adviser

Citizens Advice Ltd; Redditch; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

6% pension contribution

Generous holiday allowance

Job summary

Citizens Advice Ltd in Bromsgrove & Redditch (North Worcestershire) is seeking two full-time Primary Care Finance Support Workers to join our team. Interviews are scheduled for 24 November 2026; apply before 11.59pm on 17 November 2026. You will operate around GP surgeries, handling crisis referrals and supporting a small caseload focused on income maximisation and basic debt work.

We foster an enjoyable, supportive working environment with high standards and a commitment to client service.

Qualifications

• Qualified Citizens Advice Adviser.

Responsibilities

• Operate in GP surgeries and handle crisis referrals.
• Manage a small caseload focused on income maximisation and basic debt work.
• Work within a high-standard, supportive environment.

Job description

Apply before 11.59pm on 17 November 2026.

Job summary

Location Bromsgrove & Redditch (North Worcestershire)

Interviews will take place on 24 November 2026.

About the role

CABR is a fast growing Citizens Advice Service. In the last four years we have moved from delivery at a single site to having sixteen outreaches; and have doubled the number of clients we are seeing. We are now looking for two full time Primary Care Finance Support Workers to join the team.

These roles will operate in and around the GP Surgeries and will deal with crisis referrals and support a small caseload around income maximisation and basic debt work.

To be successful for these posts, as they need to be operating quickly, you will already need to be a qualified Citizens Advice Adviser.

Our service operates to very high standards but within an enjoyable and supportive work environment.

• 6% pension contribution
• generous holiday allowance