Primary Care Co-ordinator & Patient Care Navigator

Sandwich Medical Practice; Stone Cross; Vor Ort; GBP 18.000 - 19.000; Vollzeit

Zusammenfassung

Sandwich Medical Practice, based in Kent, is seeking a Primary Care Co-ordinator to manage front-desk duties and patient interactions. You will handle enquiries, book appointments, maintain records, and support our clinical team to ensure smooth daily operations.

The role requires excellent customer service, confidentiality, and IT literacy with experience in patient record systems. A compassionate, adaptable approach is essential for providing high-quality patient care.

Qualifikationen

• Good general education (GCSE English and Maths or equivalent).
• Experience in customer service and reception.
• Strong IT skills and familiarity with patient record systems.

Aufgaben

• Answer inquiries, book appointments, and support vulnerable patients.
• Maintain and update patient records, process documents.
• Work with GPs and practice staff to ensure smooth operations.
• Uphold GDPR and practice policies; contribute to audits and reports.

Kenntnisse

Customer service

Reception experience

Communication skills

IT skills

Ability to work under pressure

Ausbildung

GCSE English and Maths

Tools

EMIS

Docman

Anima

Jobbeschreibung

Sandwich Medical Practice, based in Kent, is seeking a Primary Care Co-ordinator to manage front-desk duties and patient interactions. You will handle enquiries, book appointments, maintain records, and support our clinical team to ensure smooth daily operations.

The role requires excellent customer service, confidentiality, and IT literacy with experience in patient record systems. A compassionate, adaptable approach is essential for providing high-quality patient care.