Primary Care Administrator - Flexible & Patient-Focused

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 21,000 - 24,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking a dynamic Primary Care Administrator to support day-to-day operations across PCN practices. You will provide reception and administrative support, direct patients, and assist clinical staff while maintaining high standards of service and confidentiality.

Ideal candidates have prior reception experience, strong communication and IT skills, and a positive, team-based approach. Flexibility to work across sites may be required in this role.

Qualifications

• Previous reception experience in an office-based role is essential.
• Ability to use basic IT packages and maintain accurate records.

Responsibilities

• Provide comprehensive reception and administrative support to the practice.
• Receive, assist and direct patients to the appropriate service or professional.
• Undertake administrative duties to support clinical staff and the Practice team.
• Facilitate effective communication between patients and the primary health care team.

Skills

Reception experience

Communication skills

IT skills (MS Office)

Organisational skills

Tools

MS Office

Job description

The Royal Wolverhampton NHS Trust is seeking a dynamic Primary Care Administrator to support day-to-day operations across PCN practices. You will provide reception and administrative support, direct patients, and assist clinical staff while maintaining high standards of service and confidentiality.

Ideal candidates have prior reception experience, strong communication and IT skills, and a positive, team-based approach. Flexibility to work across sites may be required in this role.