Podiatry Admin Officer — Flexible Training

Royal Wolverhampton NHS Trust; Parkfield; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Training and development

Job summary

The Royal Wolverhampton NHS Trust is seeking an administrative professional to support the Podiatry department with clerical duties, patient communications, and daily operations. You will handle calls, organise documentation, and contribute to service quality in a busy NHS setting.

Join a team committed to delivering high-quality, patient-centred care, with training provided and opportunities for professional development within a supportive, flexible NHS environment.

Responsibilities

• Provides comprehensive clerical and administrative support to the department.
• Responds to general enquiries from patients and staff via telephone, offering clear guidance and directing callers appropriately.
• Prepares documentation, maintains records, updates systems, manages correspondence, and supports routine departmental processes.
• Demonstrates strong communication skills and multitasking ability while prioritising a varied workload in a fast-paced environment.
• Delivers patient-focused administrative service, ensuring accurate information is provided promptly and interactions contribute to the patient and staff experience.
• Supports induction and development of new colleagues, sharing knowledge to promote effective team performance.

Job description

The Royal Wolverhampton NHS Trust is seeking an administrative professional to support the Podiatry department with clerical duties, patient communications, and daily operations. You will handle calls, organise documentation, and contribute to service quality in a busy NHS setting.

Join a team committed to delivering high-quality, patient-centred care, with training provided and opportunities for professional development within a supportive, flexible NHS environment.